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Operations Manager - Outsourced Operations

Operations Manager - Outsourced Operations

DysonTechnology Campus,Philippines
19 days ago
Job description

About Dyson

Dyson is a global technology company renowned for inventing and manufacturing differentiated, high-performing products, from vacuum cleaners and purifiers to personal care and lighting. With a relentless focus on innovation, advanced R&D, and operational excellence, Dyson employs more than 14,000 people globally. Philippines is a strategic hub for Dyson’s manufacturing, engineering, and supply chain operations. Join us in driving our next phase of global growth and transformation.

As we expand our global operations footprint, we seek exceptional leaders to drive excellence in our outsourced manufacturing partnerships.

Role Summary

Reporting to the Head of Operations, the Operations Manager is responsible for the day-to-day management and performance of Dyson’s outsourced manufacturing operations in the Philippines. The role emphasizes effective partner management, operational process improvement, KPI delivery, and compliance with Dyson’s quality, corporate, and ethical standards.

Key Responsibilities

  • Operations Leadership :

Manage and coordinate outsourced manufacturing activities across Dyson product categories (Floor Care, Beauty, etc.), ensuring targets for quality, delivery, and cost are met.

  • Partner Management :

    • Serve as the primary contact for operational matters with partner manufacturing sites. Support issue resolution and escalation in collaboration with external partner teams and Dyson leadership.

  • Factory Performance Management :

    • Monitor, report, and improve partner factory KPIs (OTIF, quality, cost, yield, efficiency) through data-driven reviews, operational analysis, and the implementation of best practices.

  • Process & Continuous Improvement :

    • Identify, support, and deliver continuous improvement initiatives (lean, Six Sigma, 5S, Kaizen, Hoshin Kanri) to drive waste reduction, process optimization, and cost savings.

  • Compliance & Standards :

    • Ensure partner operations adhere to Dyson’s CSER, health & safety, and regulatory standards. Participate in audits, reviews, and reporting processes as required.

  • People & Team Management :

    • Lead, motivate, and develop direct onsite operational teams (and / or indirectly manage partner teams), promoting a positive, inclusive, and accountable work culture.

  • Stakeholder Collaboration :

    • Work cross-functionally with other Dyson teams in engineering, quality, and supply chain to ensure smooth project transitions, successful new product launches, and issue resolution.

    Key Deliverables (First 6 Months)

  • Achieve stabilization of partner manufacturing output and on-time, in-full (OTIF) performance improvement.
  • Establish regular factory reviews and transparent reporting on operational KPIs.
  • Support delivery of continuous improvement and cost-reduction projects.
  • Ensure full partner compliance with Dyson CSER, EHS, and operational standards.
  • Build strong working relationships with external partner contacts and internal Dyson teams.

    • Required Experience & Qualifications

  • Minimum 5 years’ experience in manufacturing or operations management in electronics or contract manufacturing environments.
  • Bachelor’s degree in Engineering, Operations Management, or a related technical field.
  • Hands-on experience with lean manufacturing, Six Sigma, 5S, Kaizen, or Hoshin Kanari methodologies.
  • Track record of achieving results in fast-paced, high-mix manufacturing environments.
  • Experience managing or supporting teams (direct or indirect); strong influencing and communication skills.
  • High attention to detail, results-oriented, and adept at problem solving.
  • Excellent verbal and written English; Chinese language skills are an advantage.

    • Benefits

    Dyson monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.

    LI-AK

    Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

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