IT Support

Qualifications :    College degree in IT related Course, Printing Technology, or a related field is a plus.  Previous experience in ID printing, administrative work, or data entry is preferred but not required.  Basic knowledge of Microsoft Office applications (Excel, Word, Outlook, and Teams).  Familiarity with ID printing machines and software (Smart ID) is an advantage.  Ability to perform data entry and ensure accuracy in printed information.  Understanding of basic troubleshooting for printers and related equipment. Job Responsibilities :  Process ID printing requests as endorsed by the Underwriting Department.  Download and filter data from the ERP system to prepare for ID printing.  Ensure all data, including names, and other details, are accurate before printing.  Operate and maintain ID printing machines and troubleshoot minor technical issues.  Conduct quality checks on printed IDs.  Organize and package IDs with corresponding transmittals for proper distribution.  Maintain records of printed IDs, tracking numbers, and inventory of ID printing supplies.  Coordinate with internal teams regarding ID printing schedules and requirements.  Ensure compliance with company data security and confidentiality policies.  Perform other related tasks as assigned.