This is a remote position.
Job Highlights :
Contract type : Independent Contractor
Schedule : 5 days a week between 8AM - 8PM US Pacific Time (11 : 00 PM to 11 : 00 AM PHT) with 1hr unpaid break
- The client has no specific days of the week yet for the work schedule but it will be 5 days a week.
Role Overview
As the Administrative Assistant, you’ll be the backbone of this dynamic bodywork and massage therapy practice. You’ll manage the intricate dance of therapist schedules, client communications, and day-to-day operations. Your role is crucial in ensuring a seamless experience for both clients and therapists, from the moment an appointment is booked to the final paperwork. This position offers a unique blend of customer service, organizational skills, and the opportunity to be part of a team dedicated to improving people’s well-being.
Responsibilities
Orchestrate therapist schedules and client appointments with precisionManage client communications, from inquiries to last-minute bookingsProcess payments and handle refunds efficientlyCompile and organize essential paperwork and documentationPerform basic website updates, including therapist bios and service ratesAssist with social media management, including message responses and post schedulingProvide comprehensive administrative support to business ownersWillingness to shift schedule to accommodate sickness or days off for other adminRequirements
Exceptional communication skills, both written and verbalStrong organizational abilities and proven multitasking skillsCustomer service experience, preferably in a wellness-related fieldProficiency in various software tools and applicationsFlexibility to work weekends and maintain a consistent scheduleFamiliarity with social media platforms and basic content management systemsAbility to work remotely while maintaining clear, consistent communicationEnthusiasm for the wellness industry and desire to contribute to a growing businessBenefits
Independent Contractor Perks :
HMO Coverage on Eligible LocationsPermanent Work from HomeImmediate HiringSteady Freelance JobPlease note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.
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