Area Operations Head [Pampanga]

Area and Business PlanningDevelops and executes area-specific strategies anchored on validated customer insights to achieve targets (e.g.

NPS, revenue, digital nudges).Analyzes performance drivers, identifies gaps, and aligns action plans with field teams.Manages area budgets and resources (DF, merchandising funds) to ensure alignment with plans.Conducts area profiling and builds factbooks to identify growth opportunities.Retail and Sales OperationsReviews sales performance across dashboards; identifies network, sales, and product opportunities.Ensures execution of sales and trade programs for Prepaid, Broadband, and 917 Ventures Port Co.Conducts distribution checks in Tiangge, PC Telco Shops, and Regional Key Accounts.Oversees project runs and recommends improvements for efficiency and productivity.Validates on-ground compliance with sales operations standards.Conducts audits and store checks for compliance in visuals, inventory, and reporting.Partner and Retailer EngagementDrives retailer engagement via programs like Retailer Education and Salu-Salo.Builds strong partnerships with retailers, LGUs, and trade partners for local projects.Leads business reviews (WORs, MORs) and performance alignment sessions with partners.Guides partners on compliance with operational requirements and business strategies.People Leadership and DevelopmentSets clear expectations and KPIs for teams; conducts regular coaching and feedback sessions (GROW, POISE).Monitors and evaluates team performance; manages underperformance through coaching or PIP.Facilitates learning sessions, IDP discussions, and succession planning.Recognizes team achievements and drives engagement through regular check-ins and programs.

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