REQUIREMENTS :
- Good knowledge of how to use the computer and navigate the internet
- Strong communication skills, both verbal and in writing
- Resourceful, detail-oriented, and highly organized
- Strong multi-tasking skills and the ability to prioritize to quickly respond to clients and sellers
- Detail-oriented and highly organized
- Must be proficient in Excel functions and shortcuts
- Must be able to work with minimal supervision
- Must be adaptable and capable of observing frequent changes in internal and client procedures
- A background in customer service is a plus
- Able to work the graveyard shift
- Experience with third-party marketplaces (online commerce) is a plus
RESPONSIBILITIES :
Direct Client communication and meeting various client demandsCommunicating with Amazon sellers via email or callUnderstanding all aspects of the projects including working with multiple departments,maintaining, monitoring, and summarizing project progressEffectively respond to client issues that arise through management reporting weekly andMonthlyUpdates internal tools like spreadsheetsRecommending improvements to current processesPerform other related duties as assignedEmployment Type : Full Time
Schedule : Night Shift
Cebu / Baybay Site : Full Onsite