Business Analyst

Learn and understand a few internal systems in order to resolve customer issues

Redirect issues to responsible parties

Understand customer's complaints / issues / requirements and work upon resolving them

Deal with complaints to completion with positive tone and enable satisfaction of customer

Basic reporting for enquires handled, if needed

• Qualifications
• Must be graduate of any Vocational / Bachelor's Degree course
• Must have 2yrs experience as Customer Support / CSR / TSR / Chat Support
• Good communication skills
• Must be willing to work in BGC
• Open for Project Based employment contract good for 1yr RENEWABLE
• Open to work on a shifting schedule
• Job Type
• Fixed term

Contract length : 12 months

Schedule :

• 8 hour shift

Application Question(s) :

• Are you willing to work in BGC Taguig?
• Experience
• Chat Support : 2 years (preferred)