Financial Account Customer Services Representative

Join to apply for the Financial Account Customer Services Representative role at Talent Outsourcing Channel Solutions2 weeks ago Be among the first 25 applicantsJoin to apply for the Financial Account Customer Services Representative role at Talent Outsourcing Channel SolutionsWhat you'll be doingHandling inbound customer inquiries and requests via phone, email and chatProviding knowledgeable and friendly assistance to resolve customer issues in a timely mannerAccurately processing financial transactions and account updatesMaintaining detailed records and documentation of all customer interactionsIdentifying opportunities to improve customer satisfaction and suggest process enhancementsAdhering To All Company Policies, Procedures And Regulatory RequirementsWhat we're looking forMinimum 1-2 years of experience in a customer service or call centre role, preferably within the financial services industry.

HS / SHS Grad or Completed 2 years in College OR College grad + NO CCE requiredStrong communication and interpersonal skills with the ability to provide a high level of customer serviceExcellent problem-solving and critical thinking skills to effectively handle customer inquiriesProficient in using computer systems and software, including CRM and database toolsProven track record of meeting or exceeding performance targets and KPIsCommitment to maintaining confidentiality and data privacyFlexible and adaptable to work in a fast-paced, dynamic environmentWhat we offerBenefitsAt Talent Outsourcing Channel Solutions', we are committed to providing our employees with a rewarding and fulfilling work experience.

In addition to a competitive salary, we offer a range of benefits including : Opportunities for career development and advancementComprehensive health and wellness programsGenerous holiday and leave entitlementsDiscounts on company products and servicesA supportive and inclusive work cultureSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesAdvertising ServicesReferrals increase your chances of interviewing at Talent Outsourcing Channel Solutions by 2xGet notified about new Customer Service Account Representative jobs in Baguio City, Cordillera Admin Region, Philippines.Chat Agent (Non-Voice 1 Year exp required)Baguio, Cordillera Admin Region, Philippines 2 weeks agoBaguio City, Cordillera Admin Region, Philippines 2 weeks agoBaguio, Cordillera Admin Region, Philippines 2 months agoCustomer Service Agent (Hiring Immediately)Customer Service Representative (Non-Voice)Customer Service Representative (Multi-Platform)Customer Service Agent (Hiring Immediately)CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)Fresh Graduates Permanent Work from Home Voice / Non VoiceCustomer Service Representative (Non-Voice)Operations Assistant ( SM City La Union )Call Center Agent (Collections Specialist)Customer Service Representative (Multi-Platform)Customer Service Pilot Class (Non – BPO Experienced Beginners)Customer Service Representatives (Research / Survey)Permanent Work From Home - Virtual AssistantBaguio, Cordillera Admin Region, Philippines 1 month agoWe're unlocking community knowledge in a new way.

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