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Store Supervisor

Store Supervisor

Tarlac Mac Enterprises, Inc. (1St Megasaver)Philippines, Philippines
6 days ago
Job description

1st MEGASAVER - PANIQUI ANNEX

  • Responsible in achieving the sales target set by the management.
  • Directs, oversees and participates in the store program and goals.
  • Ensures that the store is opened and closed in accordance with the guidelines and procedures set by the company.
  • Conducts daily security inspection of all areas of the store including possible loss of items due to theft, shoplifting, fraud, and / or negligence.
  • Directs the cleanliness of the store including sweeping / mopping the floors, dusting and the other housekeeping tasks assigned to a particular Sales product Analyst.
  • Directs all sales personnel in dealing sales inquiries of the customers to ensure that outstanding customer satisfaction is provided.
  • Communicates all information regarding special promotions and sales items to all sales personnel.
  • Supervises all performance of all sales personnel
  • Evaluates weekly sales performance of each sales product analyst and checks that everyone reaches their targets.
  • Provides feedback to the sales personnel regarding their performance
  • Responsible and ensure the highest level of customer satisfaction throughout the store.
  • Responsible for knowing the details information of the products and services of the company.
  • Maintain positive customer and employee relations, report any problems / complaints immediately to the sales and operations manager.
  • Participates actively in performing improvements of the store.
  • Conducts short meetings to sales personnel
  • Prepares and follows up all pending transactions (quotations, customer order, deliveries, etc.)
  • Checks the cash journal / collections report of the cashier / credit clerk against the validated deposit slip to ensure that the daily bank deposit is made.
  • Authorizes special discounts extend by the sales personnel to customer and approves validity of customer returns or exchanges.
  • Oversees the internal control of all incoming and outgoing inventories of the store
  • Monitors all financing transactions including financing releases and collection performances.
  • Checks and evaluates all credit application forms subject for the credit investigations
  • Approves credit applications of the customer when necessary
  • Review the aging of receivables and recommends a possible collection remedies to financing manager
  • Checks and evaluates the completeness of the credit requirements of the instalment contracts before releasing of the items.
  • Verifies all moving and non-moving inventories
  • Determines inventories to be purchase and approves the request to order form of sales personnel
  • Follows up the IC supervisor regarding the expected date of delivery of the requested items
  • Oversees the implementation of all marketing activities of the store to meet the required sales growth
  • Oversees the daily inspection of the display booth (display rotation, price tagging, points of purchase, arrangements etc.)

and selling area (placement of stocks and sale items).

  • Analyses the sales and market trends of the area and recommends marketing strategies / promotions.
  • Determines and approves staffing requirements within the area of operation.
  • Evaluates and coaches sales personnel
  • Helps resolve problems that affect the sales, service and productivity of the front line
  • Oversees service section.
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    Store Supervisor • Philippines, Philippines