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Community Support

Community Support

SnaphuntPhilippines
30+ days ago
Job description

The Offer

  • Opportunity within a company with a solid track record of performance
  • Strong opportunities to progress your career
  • Leadership Role

The Job

Responsibilities : Booking Management

  • Facilitate end-to-end booking cycle from taking bookings from clients / students, understanding what each booking is meant to achieve and if the booking actually achieved the objective; matching the best tutor for the booking
  • Answer client / student enquiries about bookings or specific products, advise client / student on suitable tutors whose characteristics better meet the products' goal and client / student needs
  • Audit invoice and other tutor payment records for assigned case group ; maintain and audit invoice records of students

    • Sales & Marketing

  • Assist with improving product's marketing materials, and even design (brochure, poster, etc)
  • Assist with marketing products and services ; encourage clients / students to secure more bookings

    • Terms & Conditions

  • Payment : Starting offer up to 28k per month ; payment increase to 30k starting fourth month
  • Role Levels : Level 1 Associate for B2B clients ; Level 2 Senior staff for B2B ; Level 3 Case Manager for ASL ; Level 4 Senior Case Manager for ASL ; Level 5 Product Manager ; Level 6 Team Leader
  • Work Hours : Shifting / rotating schedule 6am-3pm , 11am-8pm, 6pm-3am ; weekday off Contract length & type : one (1) year renewable overseas contract, independent contractor

    • The Profile

    Job Requirements :

  • Minimum 1 year experience in sales and / or marketing
  • Relevant experience in project management
  • Proficient in graphic design tools like Canva, an advantage
  • Strong English communication skills verbal and written
  • Fluent in English and Filipino
  • Proven ability to manage multiple priorities / projects
  • Strong commitment to company values and operating principles
  • Graduate of any 4-year course preferably Communications / Business related
  • With stable high-speed internet connection
  • Own reliable laptop / computer capable of running multiple applications at the same time

    • The Employer

    Our client was launched in 2019 out of City Launch Lab in London with the mission to empower the education industry by providing education firms with an online platform for on-demand tutor sourcing and collaboration tools.

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