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Customer Support Representative
HuskeePhilippines30+ days ago
Job descriptionCompetitive salary Training and ongoing professional development opportunities Friendly and collaborative work environment Positive impact on the environment by working for B-Corp organisation Flexible work hours Own computer or laptop High speed internet connection and back-up Back-up power supply
Description :
Huskee is seeking a dedicated and empathetic Customer Support Representative to provide exceptional assistance to our valued customers. As a Customer Support Representative, you will play a pivotal role in ensuring customer satisfaction, resolving issues, and maintaining a positive brand image. Your effective communication skills, problem-solving abilities, and commitment to delivering top-notch service will be essential in this role.
Qualifications :
- Exceptional written and verbal communication skills, with the ability to explain technical concepts in a clear and understandable manner.
- Strong problem-solving and critical-thinking skills, with a keen attention to detail.
- Empathetic and patient demeanor, with the ability to remain calm under pressure.
- Proficiency in using customer support software (Gorgias), project management tools (Wrike), and communications channel (Slack)
- Adaptability and willingness to learn about new products and technologies.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Previous experience in customer support, retail, or a related field is a plus.
Benefits :
Work from Home Requirements :
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Customer Support Representative • Philippines