Information Security - Directory Services Operations Analyst

The opportunity

Identity and Access Management (IAM) organization, a part of Information Security which, enables over 330,000 individuals across 140+ countries to access systems and information securely. As a member of the Identity and Access Management (IAM) team this position will contribute towards execution of an IAM roadmap that meets security requirements, including but not limited to security for, a complex Active Directory (AD) environment, hybrid cloud deployment, mobile computing, policy driven security, SSO, identity lifecycle management, and federation focusing on multiple protocols.

We offer opportunities to develop new skills and progress your career receiving support, coaching and feedback from colleagues around the world. This role will give you an opportunity to work with some of the best talent in the industry!

Your key responsibilities

The IAM Specialist - Directory Services role maintains and supports all EY’s environments for Directory Services. Responsibilities include providing level 3 support services for various technologies, including Active Directory, Active Directory Lightweight Directory Services, Active Directory Right Management Services and Azure Active Directory among others. The team works with developers, Vendors, and at times with end users. You will work on projects guided by project managers while working with IAM architects, security consultants, and various other teams. All while demonstrating your knowledge to help facilitate changes and improve on current processes. We focus on following standards, policy, process, and documentation. This individual will work closely with other teams within EY to drive technology standards and consistency across IT Services.

Skills and attributes for success

• Problem-solver with the ability to think creatively
• Deep understanding of Active Directory Domain Services (ADDS), Active Directory Lightweight Directory Services (ADLDS) and Active Directory Rights Management Services (ADRMS)
• Deep understanding of Windows Server 2016
• Deep understanding of Domain Name System (DNS)
• Deep understanding of Azure Active Directory (AAD)
• Understanding of System Center Operations Manager and Configuration Manager (SCOM and SCCM)
• Experience working in a multi forest environment
• Understanding of networking and network packet capture analysis
• Experience with Splunk
• Strong knowledge of PowerShell scripting and ability to navigate in a Server Core environment
• Strong English verbal and written communication skills
• Ability to work on projects and understanding of project management terminology
• Ability to work independently as well as within a team and to collaborate with various teams like Engineering and Architecture
• Ability to embrace change and adjust priorities or processes and approach as needed
• Highly self-motivated, directed, and can work independently without supervision in a high-pressure environment
• Flexibility and a good sense of work / life balance
• Knowledge of ITIL processes
• Knowledge of Agile methodologies

To qualify for the role, you must have

What we look for

We’re looking for a great team player who can collaborate globally with different regions and cultures. We’re looking for someone with an open mind and a creative approach. Someone who’s vocal and not afraid to raise their hand to ask the right questions. Critical thinking and a problem-solving approach are necessary traits for the role. We’re looking for an individual with focus on customer service and excellent communication skills. Finally, we’re looking for someone who embraces the firm’s values and transformative leadership strategy.

What we offer

As part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer :

We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodations.

EY is committed to be an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.