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Jobs in Ayala 30th pasig, quezon, ph

Last updated: 13 days ago
BPO Team Lead

BPO Team Lead

NTT DATAQuezon City, Quezon, Philippines
The successful candidate will be responsible for meeting or exceeding client goals for quality and .This includes positively motivating Customer Service Representatives, monitoring program objectiv...Show moreLast updated: 30+ days ago
Project Manager / Estimator | Residential Remodeling

Project Manager / Estimator | Residential Remodeling

Lamont Bros.Quezon
Full-time
Project Manager / Estimator Job Description.Are you a top-notch remodeling project manager looking for a company that recognizes and rewards your strengths? Lamont Bros.Design & Constructi...Show moreLast updated: 16 days ago
  • Promoted
Urgent Hiring For CSR- Quezon City

Urgent Hiring For CSR- Quezon City

Valeros Business CompanyQuezon, Quezon, PH
Full-time
Urgently hiring for Customer Service Representative.Benefits : • Up to 28,000 monthly Salary Gonna Depends on your BPO Experience • Health insurance coverage • Retirement savings plan • Paid time off, n...Show moreLast updated: 30+ days ago
Area Operations Manager

Area Operations Manager

Ninja VanQuezon, Philippines
We are looking for an Area Operations Manager to help manage our Last Mile Operations in.Quezon Province and Marinduque area!. Last Mile Unit focuses on the final stage of delivery, where goods get ...Show moreLast updated: 30+ days ago
  • Promoted
Business Development Assistant

Business Development Assistant

JOB MATCHMAKERQuezon, Quezon, PH
Full-time
Bachelor's degree of BS IT or any related courseWith experience as Business Development Assistant \with exposure in E-commerce set up is a mustAmenable to work in E. Rodriguez, Cubao, Quezon City (4...Show moreLast updated: 30+ days ago
Senior Manager of Client Services

Senior Manager of Client Services

TaskUsQuezon, Philippines
Full-time
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.Levera...Show moreLast updated: 30+ days ago
  • Promoted
Sales Agent - Region 4

Sales Agent - Region 4

Binas Auto Supply IncRegion IV, Quezon, PH
Full-time
Job Description : ⦁Assess customer preferences and needs effectively to recommend appropriate products and services.Explain the features and benefits of each product. Inform customers about special pr...Show moreLast updated: 30+ days ago
Underground Construction Superintendent

Underground Construction Superintendent

Rule 5 HireQuezon
Full-time
Our client in the Greater Metro Detroit area is looking to add to their team.They are growing Heavy Civil Subsurface Specialty Contractor with projects concentrated throughout the Mid-Wes...Show moreLast updated: 16 days ago
  • Promoted
Admin Assistant - Paid Training Provided WFH

Admin Assistant - Paid Training Provided WFH

CYBERBACKERQuezon, Quezon, PH
Work in the comfort of your own home! Be ONE OF US TODAY!JOB DESCRIPTION : Full time or Part time • Transcription • Preparing paperwork • Scheduling of consultation with clients • Preparing and emailing...Show moreLast updated: 30+ days ago
Insurance Agency Ownership Opportunity

Insurance Agency Ownership Opportunity

Farmers Insurance - District 13Quezon
Full-time
Are you in a sales role, but looking for more income or more control of your future? or.Are you working in Insurance and ready to take the next step to become an Agency Owner?.We have opportunities...Show moreLast updated: 16 days ago
Accounting Manager

Accounting Manager

RubrisQuezon
While we are a fully-remote company, successful applicants will be located within reasonable driving proximity to the Washington DC / Baltimore metro area. Are you an experienced accounting ...Show moreLast updated: 16 days ago
ServiceNow Developer (ServiceNow Architects, SMEs)

ServiceNow Developer (ServiceNow Architects, SMEs)

AccentureQuezon
Full-time
We are Accenture — a global professional services organization, and ServiceNow’s 2023 APJ, EMEA and AMS Partner of the Year. Trusted by more than 7,700 enterprise customers, ServiceNow provides the ...Show moreLast updated: 30+ days ago
  • Promoted
Admin supervisor

Admin supervisor

Dempsey Resource Management Services Inc.quezon, Quezon, PH
Full-time
Supervise Administration staff and servicesSchedule and Supervise Repairs and Maintenance Canvass Non-Trade Supplies Monitor Head Office and Branch Facilities Coordinate Construction / Renovation Mat...Show moreLast updated: 30+ days ago
  • Promoted
Transaction Backer

Transaction Backer

CyberbackerQuezon, Quezon, PH
RESPONSIBILITIES : Oversee all Aspects of buyer and seller transactions from executed purchase agreement to closing.Coordinate title / escrow, mortgage loan and appraisal processes.Coordinate inspectio...Show moreLast updated: 25 days ago
Korean Budget and Activity Planning Specialist ( Php 100,000 + Laptop provided)

Korean Budget and Activity Planning Specialist ( Php 100,000 + Laptop provided)

J-K NetworkQuezon
Competitive language premium JOB DETAILS : Company Profile : One of the Biggest IT Services companies originated in India. They provide services in many companies globally.The company is also support...Show moreLast updated: 30+ days ago
Assistant Property Manager - PLAPPM024

Assistant Property Manager - PLAPPM024

Sagan RecruitmentQuezon, Philippines
Full-time
Quick Apply
Job Title : Assistant Property Manager.Remote (Ability to work within specified time zones as needed).Flexible based on employer's needs, typically Monday to Friday. Sagan is an exclusive membership ...Show moreLast updated: 13 days ago
  • Promoted
Virtual Assistant - General Admin Position - Work from Home

Virtual Assistant - General Admin Position - Work from Home

Cyberbacker CareersQuezon, Quezon, PH
Available For : - Part Time (4 hours a day; 20 hours a week)- Full Time (8 hours a day; 40 hours a week)Responsibilities : -Transcription : Listen to live or recorded calls and take notes of key points ...Show moreLast updated: 30+ days ago
  • Promoted
Sales Engineer

Sales Engineer

DEMPSEY RESOURCE MANAGEMENT, INCQuezon, Quezon, PH
Full-time
KEY ROLES : • Creating proposal and maintaining accurate record of all sales • Coordinating and securing potential leads and clients • Preparation and presentation to attract salesQUALIFICATIONS : • Grad...Show moreLast updated: 30+ days ago
  • Promoted
Property and Asset Management (PAM) Assist and I.T. Support

Property and Asset Management (PAM) Assist and I.T. Support

Dempsey Resource ManagementQuezon, Quezon, PH
Full-time
JOB QUALIFICATION : • Graduate of BS Computer Technology, BS Information Technology, BS Industrial Engineering or ICT-related courses • At least two (2) years work experience as Property Assistant, I....Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representatives (Eastwood Site)

Customer Service Representatives (Eastwood Site)

Eteam Workforce Private CorporationQuezon, Quezon, PH
Full-time
RGENT HIRING⚠️START ASAP‼️ Customer Service RepresentativeLocation : Eastwood, Quezon CityIncentives : Performance based Incentive (monthly)Perks : • HMO on Day 1 plus 1 FREE dependent • Group Life Insur...Show moreLast updated: 30+ days ago
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BPO Team Lead

BPO Team Lead

NTT DATAQuezon City, Quezon, Philippines
30+ days ago
Job description

Job Description

The successful candidate will be responsible for meeting or exceeding client goals for quality and

performance for assigned programs. This includes positively motivating Customer Service Representatives, monitoring program objectives, providing on-the-job training, creating a team / positive

atmosphere, developing overall contact skills and program troubleshooting. In addition, the incumbent

will be responsible for the administrative management of assigned Customer Services Representatives,

including weekly one-on-ones, 90-day, and annual reviews, and completing assigned reports and

feedback.

Responsibilities :

  • Coaches CSRs through one on ones and side by sides on a monthly basis to provide performance

feedback and develop action plan to meet all performance targets and remove barriers.

  • Supports the individual CSRs in developing their own career path.
  • Provides ongoing floor support daily to CSRs to assist with product and process knowledge and

    • to identify issues. Ensures CSR awareness of service levels.

  • Reviews departmental and individual performance reports on a daily basis to identify trends and

    • issues requiring action or investigation.

  • Delivers measurable and sustainable results by contributing to continuous improvement

    • initiatives.

  • Contributes to the development and delivery of initiatives that contribute to improving the

    • overall operating performance of the organization.

  • Attends leadership meetings and conducts team meetings regularly to ensure common

    • understanding of issues and to provide consistency of action.

  • Performs quality listening on CSR calls daily to assess both customer experience and CSR

    • performance, as well as to identify customer irritants and trends. Attends consistency meetings

    to ensure consistency in quality listening across the unit.

  • Represents Call Centre team, as required, at inter departmental meetings or on projects to

    • ensure customer and departmental interests are represented.

  • Leads departmental initiatives as required, e.g., outbound campaigns, recognition programs,

    • issue tracking.

  • Proactively work within the division to raise awareness, also build team dynamics, and take

    • steps to help lead the team to accomplish divisional goals.

    Requirements :

  • 1-2 years of experience in a supervisory or people management role, that involves the

    • management of individuals and processes.

  • Previous Team Leader experience is a strong asset.
  • Superior communication skills (listening / verbal / written) and interpersonal skills are essential.
  • Demonstrated consulting, facilitation and coaching skills required.
  • Strong leadership skills are required.
  • Proven ability to interpret and communicate moderate to complex data.
  • Ability to work effectively under minimal supervision within an environment of constant change

    • and tight deadlines.

  • Proven problem solving, analytical and decision-making skills.
  • Prior customer service experience and the ability to understand and react to customer needs.
  • Demonstrated understanding of customer escalation principles highly preferred.
  • Demonstrated organizational skills to juggle competing priorities.
  • Intermediate to advanced MS Office skills.
  • Excellent negotiation skills, and experience dealing with difficult customers in an efficient and

    • effective manner.

  • Detailed understanding of relevant products & services would be preferred.
  • Demonstrated ability to explain and / or deliver products and services."

    • Apply

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