Position Summary The Operations Manager oversees the daily performance of call center supervisors and their respective teams. This includes the analysis and review of the day to da...
Position Summary The Quality Supervisor for Contact Center Quality supports Transaction Monitoring requirements, and or Sales Verification (as applicable) requirements for a progra...
Position Summary Interpret business strategy and determine innovative solutions supporting strategy implementation. Design, research, develop, analyze and suggest new innovative co...
Position Summary. Responsible for managing assigned account in support business objectives to ensure account's satisfaction with products and services. This responsibility encompas...
Position Summary Train and facilitate adult classroom training in support of client programs to ensure superior workforce preparation. specifically with front line representative l...
Position Summary The Quality Manager oversees the Contact Center Quality program and provides direct support for Transaction Monitoring requirements, or Sales Verification or other...
Position Summary This position is responsible for customer service in various languages and through various transaction types ( inbound and outbound calls, chat, email, social medi...
Position Summary The Quality Specialist performs all duties required of Quality Coach. The Quality Specialist has regular interaction with the LOB Client collaborating on calibrati...
Teleperformance Clark. Korean Bilingual CSR III for Online App Store Account Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, Pampanga, Philippine...
Position Summary The Quality Specialist performs all duties required of Quality Coach. The Quality Specialist has regular interaction with the LOB Client collaborating on calibrati...
Position Summary The Workforce Scheduling and Forecasting Specialist is key to the success of the business unit. This is a workforce management position responsible for analyzing a...
Position Summary The Workforce Supervisor is responsible for overall management & direction and motivation of the workforce Analysts and SMEs. Ensures client customer goals are met...
Position Summary The Quality Supervisor for Contact Center Quality supports Transaction Monitoring requirements, and or Sales Verification (as applicable) requirements for a progra...
Position Summary This position is responsible for customer service in various languages and through various transaction types ( inbound and outbound calls, chat, email, social medi...
Position Summary This position is responsible for customer service in various languages and through various transaction types ( inbound and outbound calls, chat, email, social medi...
Position Summary The Quality Specialist performs all duties required of Quality Coach. The Quality Specialist has regular interaction with the LOB Client collaborating on calibrati...
Position Summary The Quality Specialist performs all duties required of Quality Coach. The Quality Specialist has regular interaction with the LOB Client collaborating on calibrati...
Position Summary The Workforce Scheduling and Forecasting Specialist is key to the success of the business unit. This is a workforce management position responsible for analyzing a...
Position Summary The Workforce Supervisor is responsible for overall management & direction and motivation of the workforce Analysts and SMEs. Ensures client customer goals are met...
Position Summary This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and te...
Position Summary This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and te...
Position Summary The Real Time Analyst is a Workforce Management role that reports to the Workforce Manager and will take direction from the Workforce Forecasting and Scheduling An...
Position Summary This position is responsible for customer service in various languages and through various transaction types ( inbound and outbound calls, chat, email, social medi...
Position Summary This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and te...
Position Summary The Quality Specialist performs all duties required of Quality Coach. The Quality Specialist has regular interaction with the LOB Client collaborating on calibrati...
Position Summary The customer service technical support representative handles customer questions and resolves customer's technical issues. The position is dealing with customer re...