Job SummaryMain objectives and Duties. 1. Achieve a secured and optimized systems infrastructure of the Group Monitor the NT Server Event Log, NT Server Hardware and also the sched...
Job SummaryMain Objectives and Duties. 1. Communicates any system downtimes to all stakeholders Escalates any system downtime and tool issues to the Qualfon and Account's Managemen...
Job SummaryThis role is responsible for the day to day reporting, invoicing, and analytical needs of our contact center operations. This position will be responsible for ensuring a...
Job SummaryObjectives and duties 1. Provide assistance to the process owners to identify improvement opportunities Contextualizes and conceptualizes the objectives and needs into t...
Job SummaryThis position is responsible for coordinating Workforce functions which includes management of workforce personnel, headcount, forecasting, reporting, capacity planning ...
Job SummaryScope. The IT Incident Analyst is responsible for overseeing and managing the organization's incident and problem management processes. They are responsible for minimizi...
Job SummaryGENERAL DESCRIPTION As a Process Optimization Engineer Team (POET) member at Qualfon, this position will work on client projects (internal or external) as part of a team...
Job SummaryMain Objectives and Functions. 1. Achieve center performance target on Quality metric. In charge of the center's overall performance on Quality metric. Responsible of de...
Job SummaryResponsible for the creation, update and editing of internal communications assets that includes case studies, brochures, client presentations, business proposals and an...
Role. Security Architect and Engineer. Information Security Reporting to. Vice President. Information Security. CISO Location. Philippines (REMOTE WFH) Work schedule. Night shift T...
Job Profile PROCESS OPTIMIZATION ANALYST ENGINEER Work arrangement. Remote WAH (PH night shift) Job Summary GENERAL DESCRIPTION. As a Process Optimization Analyst member at Qualfon...
Title. Workforce Coordinator Level. Supervisor Assistant, Manager Work arrangement. Hybrid (Manila Cebu Dumaguete) This position is responsible for coordinating Workforce functions...
Job Profile PROCESS OPTIMIZATION ANALYST ENGINEER Work arrangement. Remote WAH (PH night shift) Job Summary GENERAL DESCRIPTION. As a Process Optimization Analyst member at Qualfon...
Role. Security Architect and Engineer. Information Security Reporting to. Vice President. Information Security. CISO Location. Philippines (REMOTE WFH) Work schedule. Night shift T...
Title. Workforce Coordinator Level. Supervisor Assistant, Manager Work arrangement. Hybrid (Manila Cebu Dumaguete) This position is responsible for coordinating Workforce functions...
Role. Designer, AutoCAD Reporting to. Manager, Facilities Location. On site As a Designer, AutoCAD you will play a crucial role in creating and modifying technical drawings and pla...
Job Summary Main objectives and functions. 1. Real. Time operational status. performance for all Qualfon Sites. Reviews client's half. hour staffing report Ensures optimal staffing...
Job Summary This position is the primary source of impact assessment and quantification for most issues and change requests (RFC) generated throughout the company. This inidividual...
Job Summary Duties & Responsibilities. Develops sustainable training activities for the entire quarter year Implements the training calendar timely & properly Amends training calen...
Job Summary The Training & Development Manager designs and develops training programs & Processes, implements training programs. Works with training providers to develop suitable c...
Job Summary Responsibilities. Generate reports by gathering data and presenting it in a manner that is intuitive and professional. Use reporting tools to monitor key performance me...
Job Summary Manage the operations ensuring the results of the metrics set by the clients. Ensures Qualfon DSG complies with the performance metrics for client satisfaction andexcee...
Job Summary GENERAL DESCRIPTION. The Human Resource Coordinator aids with and provides HR Administrative support to the Global Person Office Leadership Team, consisting of senior l...
Job Summary This position is the primary source of impact assessment and quantification for most issues and change requests (RFC) generated throughout the company. This inidividual...
Job Summary Main Objejctives and duties. Administers Moodle LMS Manage all Moodle courses accounts tools Executes constant upgrades and backups to Moodle contents Management of Cou...
Job Summary Main Objectives and Duties 1. Bi Monthly and Monthly Scorecards (operationsmanagers) Retrieves Daily CMS Staffed Hours, Idle Time,Transfer Rate and Hold Time Caters dai...