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Last updated: 5 days ago We are looking for a detail-oriented and knowledgeable Number Porting and Circuit Specialist to manage and execute single circuit orders and porting process for project phone requirements.This role...Show moreLast updated: 18 days ago Talent is looking for dynamic and results-oriented Sales Development Representatives to join our team! In this role, you’ll be instrumental in promoting our outsourcing services through high-volume...Show moreLast updated: 19 days ago At least with high school diploma.Recent Senior high school graduates are welcome to apply.Preferably with 0 - +3 years experience in customer service and data entry.
Typing speed and accuracyBasic ...Show moreLast updated: 30+ days ago Our Customer Service Representatives and Technical Support Representatives are vital members of our company.You will field customer inquiries and provide solutions that help create excellent custom...Show moreLast updated: 30+ days ago Provides administrative and clerical support for assigned functional managers and staff.Coordinates manager's calendar, meetings, correspondence and presentations as needed.Coordinates all necessar...Show moreLast updated: 19 days ago Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.Chat Customer Service Representative working onsite in Bacolod,.Our purpose, team, and ...Show moreLast updated: 13 days ago Global Strategic is looking for a Quality Assurance Analyst to join our strategically awesome team! Be part of our growing BPO company and leverage your experience.
Must possess a Bachelor’s / College...Show moreLast updated: 18 days ago Attracts potential customers by answering product and service questions; and suggesting information about other products and services.
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Sells the Bank's products and services.Perform start and end of day ...Show moreLast updated: 30+ days ago At Ubiquity, we live by the mantra head, heart, and hustle.And because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, fo...Show moreLast updated: 30+ days ago Are you a great communicator looking for a flexible work-from-home opportunity? Join our dynamic team as a Cold Caller & Appointment Setter at an innovative B2B SaaS company!As an energetic self-st...Show moreLast updated: 30+ days ago We’re JTI, Japan Tobacco International, and.We think that the possibilities are limitless when you’re free to choose.We’ve spent the last 20 years innovating and creating new and better products fo...Show moreLast updated: 30+ days ago Team Leader - Bacolod, Philippines.Location : Philippines, Bacolod City.Transcom is looking for talented individuals like you to join our awesome team! Be the next Team Leader for our Transcom Bacol...Show moreLast updated: 30+ days ago The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
This position provides customer ser...Show moreLast updated: 30+ days ago Hiring : ACCOUNTING OFFICERWork Location : TALISAY CITY, NEGROS OCCIDENTALQualifications : •Candidate must be a graduate of BS Accountancy.
Other Accounting disciplines are welcome as long as work exper...Show moreLast updated: 30+ days ago Responsibilities : Handle complaints, provide appropriate solutions, and alternatives within the time limits.Manage large amounts of incoming calls.
Follow communication procedures, guidelines, and po...Show moreLast updated: 30+ days ago Attracts potential customers by answering product and service questions; and suggesting information about other products and services.
Opens customer accounts by recording account information.Mainta...Show moreLast updated: 30+ days ago Join Our Thriving E-Commerce Team as a Marketing Assistant Are you looking for a role where you can grow and make an impact in a fast-paced e-commerce environment? We are a rapidly expanding brand ...Show moreLast updated: 5 days ago The Report Analyst will be responsible for data collection, data analysis, report generation and collaboration with the different stakeholders across various departments in gathering the report req...Show moreLast updated: 30+ days ago Duties / Responsibilities : Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling comp...Show moreLast updated: 30+ days ago
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Number Porting and Circuit Specialist
iReply ServicesBacolod City, NEC, ph18 days ago
Job type
- Remote
Job descriptionExcellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Strong supervisory and leadership skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Paid Leaves & Birthday Off : Take time when you need it, and convert unused leave into cash! Plus, enjoy an extra day off on your birthday. Comprehensive Health Insurance : Coverage starts from day one and one dependent coverage after 30 days. Performance-Based Salary Increase : Enjoy a raise after regularization Annual Salary Adjustments : We recognize long-term commitment with yearly salary increases. Employee Recognition : Be rewarded for your hard work with incentives and recognition. Engaging Team Activities : Join in on Family Days, Summer Splash, and other fun events that strengthen the iReply community.
We are looking for a detail-oriented and knowledgeable Number Porting and Circuit Specialist to manage and execute single circuit orders and porting process for project phone requirements. This role is crucial for ensuring the smooth installation of circuit orders and transition of phone numbers and services from one provider to another, in alignment with client requirements and industry standards. The ideal candidate will have a strong understanding of VoIP technology, Broadband and Fiber transport services, along with excellent organizational skills, and a proven track record in managing projects.
Key Responsibilities :
- Oversee the end-to-end number porting process for cloud-based phone implementations, including number transfers and service migrations.
- Coordinate with clients, telecommunications carrier orders, and internal process management to ensure successful porting operations.
- Ensure compliance with all regulatory and carrier-specific requirements during the number porting process.
- Serve as the primary point of contact for clients regarding number porting and carrier circuit requests and providing status updates.
- Collect and verify necessary information and documentation from clients for accurate porting such and current existing phone records commonly located on Customer Service Records.
- Address and resolve client inquiries and issues related to the carrier circuit orders and number porting process.
- Interact with telecommunications carriers and vendors to facilitate smooth circuit installations and number porting service transitions.
- Track and manage porting requests, ensuring timely completion and resolution of any issues that arise.
- Maintain up-to-date knowledge of carrier orders processes and requirements.
- Maintain detailed records of all porting activities, including request submissions, approvals, and completion statuses.
- Prepare and maintain reports on number porting activities, progress, and performance metrics.
- Ensure accurate and complete documentation for compliance and auditing purposes.
- Identify and address any issues or discrepancies that occur during the number porting process.
- Work with technical teams to resolve any technical problems related to phone setup or number porting.
- Implement corrective actions to prevent recurrence of issues and improve process efficiency.
- Evaluate and enhance the carrier order and porting processes and procedures to increase efficiency and effectiveness.
- Stay informed about industry trends, best practices, and technological advancements related to number porting and carrier requirements.
- Provide feedback and recommendations for process improvements based on experience and industry knowledge.
- Performs other duties as assigned.
Requirements
Benefits