Human Resource Manager Jobs in Philippines

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Human Resource Manager • Philippines

Last updated: 4 days ago

Front Office Manager

Marriott InternationalPhilippines, Philippines

Workday Absence Consultant

KainosNA, Philippines

Join Kainos and Shape the Future .At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for ...Show moreLast updated: 30+ days ago

Operations Manager (Middle Mile), Middle Mile, AMXL JP

AMXL Middle MileIbaraki, Osaka, Japan

AMXL Middle Mile is seeking a dynamic Operations Manager to spearhead the operations of its expanding network.This exciting role offers the opportunity to build a middle mile network for AMXL Japan...Show moreLast updated: 30+ days ago

Human Resources Officer

SnaphuntPhilippines

We’re offering a competitive salary of $2,500 to $3,000 a month for our next Human Resources Officer!.Your role is to manage the employment process and ensure a positive work environment tailored t...Show moreLast updated: 30+ days ago

Human Resources Officer

Total ShapePhilippines

Service Associate - Human Resources

Shangri-LaPhilippines

Makati Shangri-La is a deluxe hotel located at the center of Manilas financial and commercial district, only minutes away from the international airport. The hotel offers spacious guestrooms and sui...Show moreLast updated: 23 days ago

Accounting Delivery Lead (CPA)

Safeguard GlobalPhilippines

When you own what you do and are driven to deliver, you have the flexibility to decide where and how you work.Our roles arent just remote and hybrid firstthey break free from the traditional ways o...Show moreLast updated: 10 days ago

Short-Term Ministry Coordinator

Action International MinistriesPhilippines

Provide assistance to the Human Resources Administrator as the Ex-Pat Short-term Coordinator.Represent the ACTION Philippines Human Resources Department in matters having to do with the processing ...Show moreLast updated: 30+ days ago

Group Human Resources Director, Chinese Speaking (Philippines) (CLOSED)

Amethyst PartnersPhilippines

Our client is an investment holding group with business in various sectors such as technology etc.As the business continues to grow, they are looking for a Group Human Resources Director and the ro...Show moreLast updated: 30+ days ago

Team Leader

TDCXPhilippines

At TDCX, we believe that every career move should propel you forward.Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible whe...Show moreLast updated: 4 days ago

Project Finance Manager Manila

Chronos ConsultingPhilippines

Chronos Consulting’s client is a global company focused on building stronger connections through network infrastructure solutions. The opportunity is for an experienced Project Finance Manager to jo...Show moreLast updated: 30+ days ago

Project Manager (Philippines)

TagitPhilippines

Tagit Services Team is looking for passionate Project Manager who will be responsible to provide technical leadership and work collaboratively on numerous complex digital banking projects.The role ...Show moreLast updated: 30+ days ago

HR ASSISTANT – ENGAGEMENT, DEVELOPMENT, HEALTH & COMPLIANCE

Unison Computer Systems IncPhillipines

Facilitate and administer the engagement activities, training and development, health, safety, and compliance initiatives of the department. Propose and present employee engagement activities to the...Show moreLast updated: 30+ days ago

Promoted

Human Resources internship

GAO Group of CompaniesNew York, Aurora, PH

Human Resources Intern GAOTek Inc.Remote • United States GAOTek Inc.Human Resources internship designed to give aspiring professionals hands-on experience in recruitment, sourcing, interview coor...Show moreLast updated: 30+ days ago

2026 Human Resources Development Program - Summer Analyst - Philippines

JPMorgan Chase & Co.Philippines

The Human Resources function is vital to our business success, working closely with leaders, managers, and employees across the company. Our Human Resources Analyst Development Program (HRADP) is th...Show moreLast updated: 30+ days ago

US HR Time & Absence Analyst

eClerxPhilippines

Researches, analyzes, and provides weekly timecards and employee absences related to leaves.Monitors and assists with data uploads and exception reports from leave, disability and workers’ compensa...Show moreLast updated: 30+ days ago

Sales Associate

Carnivore StylePhilippines

Carnivore Style – Your #1 Resource On All Things Meat-Related – is looking for a Sales Associate!.Join us – salary ranges from $2,500 to $3,500 per month, plus other perks and benefits.We need a sa...Show moreLast updated: 30+ days ago

SU - HR Manager

SomewherePhilippines, Philippines, Philippines

As an HR Manager, you will be responsible for overseeing and managing all aspects of human resources within an organization. This includes recruitment, employee relations, performance management, tr...Show moreLast updated: 30+ days ago

HR Associate

HawodTech Solutions Inc.Philippines

The HR Associate will help the People and Culture Manager (HR Manager) in upholding the core values of HawodTech Solutions, Inc, under People and Culture (HR Department). Relevant skills with differ...Show moreLast updated: 30+ days ago

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Front Office Manager

Marriott InternationalPhilippines, Philippines

7 days ago

Job description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell / Door Staff, Switchboard and Guest Services / Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial / business decision making; demonstrates honesty / integrity; leads by example.

Encourages and building mutual trust, respect, and cooperation among team members.

Serving as a role model to demonstrate appropriate behaviors.

Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Responds to and handles guest problems and complaints.

Sets a positive example for guest relations.

Empowers employees to provide excellent customer service.

Observes service behaviors of employees and provides feedback to individuals.

Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

Ensures employees understand customer service expectations and parameters.

Interacts with guests to obtain feedback on product quality and service levels.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

Implements the customer recognition / service program, communicating and ensuring the process.

Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Supervises same day selling procedures to maximize room revenue and control property occupancy.

Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

Participates in employee progressive discipline procedures.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and / or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Performs all duties at the Front Desk as necessary.

Runs Front Desk shifts whenever necessary.

Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.