IT Support • Philippines
We are seeking a service-oriented and self-motivated professional to join IT support team to support.IT support team is to focus and support every opportunity for our global clients in many.In this... Show more
The ideal candidate is customer-focused, proactive, and skilled in troubleshooting hardware, software, and network-related issues.Provide first-level technical support for hardware, software, email... Show more
CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.We have over 40 years of excellence in uniting talent and technology to power the possible for our clie... Show more
The  IT Helpdesk  role encompasses overseeing and maintaining the client’s technology systems to ensure smooth operations.This includes troubleshooting and resolving tech-related is... Show more
Monday to Friday, 9:00 AM - 6:00 PM; Full Onsite.Manage day-to-day IT operations by ensuring the prompt resolution of hardware, software, network, and system issues while consistently meeting servi... Show more
Serve as the first point of contact for customers seeking technical assistance over the phone or email.Perform troubleshooting through diagnostic techniques and pertinent questions.Determine the be... Show more
Job Title: IT Support Technician (Remote).Managed Service Provider (MSP) service desk team.In this role, you will be the first point of contact for client end users, providing technical support and... Show more
This is a full-time remote role for an IT Support Specialist at a growing US based company.You will handle troubleshooting, system maintenance, and provide assistance with software and hardware-rel... Show more
RecruitGo is a leading Employer of Record (EOR) company specializing in bridging top talent in emerging markets with global clients.Our services enable businesses to hire, manage, and pay employees... Show more
Discover your 100% YOU with MicroSourcing!.System Engineer – IT Support .Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash c... Show more
Deliver technical support for computers, applications, email, networks, printers, and other IT equipment.Set up, configure, maintain, and troubleshoot company hardware and software.Manage user acco... Show more
We are looking for a Tier 1 IT Support Specialist to serve as the first line of support for our global workforce.In this role, you will handle initial triage, basic troubleshooting, and standardize... Show more
The IT Technical Support Team Leader oversees the strategic and operational execution of technical support services, client delivery, and infrastructure support functions.This role requires a prove... Show more
We are a fast-growing SaaS company that is changing the FinTech application development (non-OMS) landscape.We are looking for an IT Support Associate who has experience providing remote support fo... Show more
Manage and maintain workstations and troubleshoot hardware and software issues.Work with all aspects of desktop computers including initial installation and roll-out, repairs, upgrades and day-to-d... Show more
We are a growing IT Managed Service Provider (MSP) supporting over 350 clients with IT and telecom services, alongside consultancy, guidance, and project delivery.We have an exciting opportunity fo... Show more
IT Technical Support / AI Automation Developer.IT Technical Support / AI Automation Developer.IT environment while also building practical automation and AI-enabled solutions for the business.This ... Show more
Documenting and/or logging of incidents and request in IT service management tool (Service Now), dispatching (including prioritization and categorization), solving and closing.IT support phone call... Show more
We are seeking an IT Support / Service Desk Specialist to provide first- and second-level technical support to employees across office, client-site, and remote environments.The role will troublesho... Show more
The Tier 4 IT Support / NOC Engineer is the final and highest level of technical escalation within the organization, positioned above Tier 3.This role owns the resolution of the most complex, highe... Show more
Job Description:
We are seeking a service-oriented and self-motivated professional to join IT support team to support
our fast-paced growing business and our clients, global top manufacturing companies located in the
United States. IT support team is to focus and support every opportunity for our global clients in many
project-based works. In this role, you will work on maintaining and monitoring the computer systems
and networks for our business and clients. You will be tasked with solving complex technical issues and
will also collaborate with team members across all departments to assist them with their technical
requirements.
Responsibilities:
▪ Install and configure software and computer systems.
▪ Troubleshoot and resolve issues with software or hardware.
▪ Walk colleagues or clients through steps to help them resolve their technical problems.
▪ Maintain procedures and reports that provide technical support to the entire organization.
▪ Analyze records and logs to spot underlying trends and potential issues.
▪ Support the implementation of new solutions or applications.
▪ Establish accounts for new users and assist with password or login problems.
▪ Test, evaluate, and make decisions about new technology for the business.
▪ Participate in business-wide meetings to provide insight into technical requirements.
Requirements:
▪ Associate’s or bachelor’s degree in computer science or a related field
▪ 5+ years of experience in a technical support role
▪ Certifications are preferred, but not required
▪ Working knowledge and expertise with a variety of software, hardware, and applications
▪ Willingness to solve complicated problems and see projects through to completion
▪ Analytical skills to study problems and records and identify solutions
▪ Team-oriented attitude to help other colleagues and departments with technical problems
▪ Ability to manage time and effectively prioritize numerous projects at one time
▪ Strong understanding of the operating systems, networking, and security
▪ Experience with Azure, AWS or other mainstream cloud computing platforms
▪ Focus on efficiency, user experience, and process improvement
▪ Excellent project and time management skills
▪ Strong problem solving and verbal and written communication skills
▪ Large capacity for attention to detail
▪ Ability to work independently or with a group
▪ Must be fluent in English
▪ Authorized to work in the Philippines without any restrictions
Work hours / Location / Compensation / Benefits
▪ Monday to Friday, 9:00am to 6:00pm US Eastern Time (10PM-7AM PH Time)
▪ Location: Metro-Manila area
▪ Competitive Compensation Package
Required Skills:
Support
