IT Support • Philippines
We are seeking a service-oriented and self-motivated professional to join IT support team to support.IT support team is to focus and support every opportunity for our global clients in many.In this... Show more
Perform installation and configuration of applications, operating systems, and end-user devices including desktops, laptops, printers, and mobility devices.Conduct preventive maintenance of IT equi... Show more
Philippines be known globally as a tech hub.We create a set of world-class and impactful products and solutions to help organizations and individuals live better lives.We offer demanding, challengi... Show more
The ideal candidate will deliver exceptional helpdesk and technical support to clients across diverse industries, including.Healthcare, Government Contracting, and Construction.Troubleshoot and res... Show more
Principal Duties and Responsibilities .Receives and handles colleague requests for support or fulfillment through inbound interactions such as calls, chat, service tickets, etc following agreed pro... Show more
The IT Support Intern assists the IT team in providing first-level technical support to end-users through addressing hardware, software, and network-related issues.This internship provides hands-on... Show more
The IT Technical Support Engineer is responsible for providing technical assistance and support to end-users within the organization.This role involves troubleshooting technical issues, resolving h... Show more
The IT Support Specialist provides technical support to end-users, resolving hardware, software, and network issues in a 24x7 environment.This role ensures seamless IT operations, delivers excellen... Show more
We're Hiring: IT Support Specialist - Bacolod! 🌟.We are seeking a dedicated IT Support Specialist to provide technical assistance and support to our team.The ideal candidate will have strong probl... Show more
FinTech companies in the country, providing financial services to under-served SMEs.We've already transformed access to credit for thousands of businesses, and now we're building a full-stack neoba... Show more
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.Levera... Show more
Eastern Standard Time (EST).Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU.Our clients have raised over $5B in aggreg... Show more
We are a growing IT Managed Service Provider (MSP) supporting over 350 clients with IT and telecom services, alongside consultancy, guidance, and project delivery.We have an exciting opportunity fo... Show more
Respond to tickets and email messages from users requesting for assistance; log and keep records of customer/employee queries interpret problems and analyze possible causes of hardware and software... Show more
Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.We are looking for a capable resource to coordinate ranging... Show more
Discover your 100% YOU with MicroSourcing!.Location: Eastwood, Quezon City.Work setup & shift: Onsite | Night Shift.Competitive Rewards: Enjoy above-market compensation, healthcare coverage on ... Show more
Join Our Global IT Support Team!.Are you an IT professional who loves helping end users and is passionate about all things technology? Do you thrive in a fast-paced environment and consider yoursel... Show more
The Level 1 IT Support serves as the first point of contact for users seeking technical assistance with software applications, hardware, and IT-related issues.This role involves troubleshooting, di... Show more
We are looking for a detail-oriented, technically-savvy.If you are a Windows power user who enjoys solving complex hardware and software puzzles—from BIOS configurations to Microsoft Entra ID manag... Show more
Job Description:
We are seeking a service-oriented and self-motivated professional to join IT support team to support
our fast-paced growing business and our clients, global top manufacturing companies located in the
United States. IT support team is to focus and support every opportunity for our global clients in many
project-based works. In this role, you will work on maintaining and monitoring the computer systems
and networks for our business and clients. You will be tasked with solving complex technical issues and
will also collaborate with team members across all departments to assist them with their technical
requirements.
Responsibilities:
▪ Install and configure software and computer systems.
▪ Troubleshoot and resolve issues with software or hardware.
▪ Walk colleagues or clients through steps to help them resolve their technical problems.
▪ Maintain procedures and reports that provide technical support to the entire organization.
▪ Analyze records and logs to spot underlying trends and potential issues.
▪ Support the implementation of new solutions or applications.
▪ Establish accounts for new users and assist with password or login problems.
▪ Test, evaluate, and make decisions about new technology for the business.
▪ Participate in business-wide meetings to provide insight into technical requirements.
Requirements:
▪ Associate’s or bachelor’s degree in computer science or a related field
▪ 5+ years of experience in a technical support role
▪ Certifications are preferred, but not required
▪ Working knowledge and expertise with a variety of software, hardware, and applications
▪ Willingness to solve complicated problems and see projects through to completion
▪ Analytical skills to study problems and records and identify solutions
▪ Team-oriented attitude to help other colleagues and departments with technical problems
▪ Ability to manage time and effectively prioritize numerous projects at one time
▪ Strong understanding of the operating systems, networking, and security
▪ Experience with Azure, AWS or other mainstream cloud computing platforms
▪ Focus on efficiency, user experience, and process improvement
▪ Excellent project and time management skills
▪ Strong problem solving and verbal and written communication skills
▪ Large capacity for attention to detail
▪ Ability to work independently or with a group
▪ Must be fluent in English
▪ Authorized to work in the Philippines without any restrictions
Work hours / Location / Compensation / Benefits
▪ Monday to Friday, 9:00am to 6:00pm US Eastern Time (10PM-7AM PH Time)
▪ Location: Metro-Manila area
▪ Competitive Compensation Package
Required Skills:
Support
