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Cake decorators Jobs in Philippines

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Cake decorators • Philippines

Last updated: 30+ days ago

Customer Service (Client Account Associate)

Kreeayt BPOAngeles, Pampanga, Philippines
Quick Apply

The ideal candidate has excellent communication skills, thrives in a fast-paced environment, and can quickly learn and adapt to new tools and systems.Excellent English verbal communication and acti...Show more

Japanese Pastry Chef (English Proficiency Not Required/Free Employee Dormitory/Supporting to Get Visa, Work Permit/Pasig City)

J-K NetworkPasig City

BENEFITS : ・Free employee dormitory.Company car provided(Driver’s license needed).Supporting to get visa, work permit.Can accommodate applicants abroad.Bonus JOB DETAILS : Company Profile:.This is ...Show more

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Customer Service (Client Account Associate)

Customer Service (Client Account Associate)

Kreeayt BPOAngeles, Pampanga, Philippines
30+ days ago
Job type
  • Quick Apply
Job description

Overview

We are looking for a Customer Service Agent to join our team and handle inbound and outbound customer calls. The ideal candidate has excellent communication skills, thrives in a fast-paced environment, and can quickly learn and adapt to new tools and systems.

Basic Qualifications

  • Excellent English verbal communication and active listening skills
  • Ability to handle customer calls professionally and efficiently
  • Highly adaptable and able to learn new tools and systems quickly
  • Strong problem-solving and critical thinking skills
  • Ability to work in a fast-paced environment
  • Previous customer service or call handling experience is a plus
  • Basic computer proficiency and ability to navigate multiple systems
  • Leadership experience and skills is an advantage

What you'll do:

  • Handle inbound and/or outbound customer calls in a professional and courteous manner
  • Provide accurate information and resolve customer concerns or inquiries
  • Document call details and update records in the appropriate systems
  • Use internal tools and platforms to assist customers effectively
  • Maintain a high level of customer satisfaction through clear communication and timely resolution
  • Follow company processes, guidelines, and service standards
  • Continuously learn and adapt to new tools, systems, and procedures

Who you are:

  • Education: Senior high diploma or any vocational course is acceptable.
  • Knowledge with Microsoft excel.
  • BPO experience of at least 1 year is an advantage
  • With good leadership skills
  • Able to work onsite and night shift.

Why Join Us?

Competitive Salary + Night Differential
Philippine Statutory Benefits
Company Benefits and Practices

  • HMO after 30 days with 1 dependent
  • Dental Coverage
  • Group Life Insurance (Php100,000)
  • Yearly Birthday Cake
  • Token every Work Anniversary
  • Free Snacks in the Pantry
  • Paid Leaves
  • Free Lunch on First Day
  • Family Day (potluck every last Friday of the Month)
  • Free Anti-Rad eyeglasses upon Regularization
  • Monthly Wellbeing Check (mental health day)