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Chevron • Philippines

Last updated: 9 days ago

XTN-F734179

KMC Solutions IncTaguig, Manila, Philippines

Retail Loyalty Support Specialist

ChevronMakati City, Manila, Philippines

Chevron is a leading multinational energy company with operations in over 180 countries.Founded in 1879 Chevron has a rich history of innovation and growth making significant contributions to the g...Show moreLast updated: 30+ days ago

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XTN-F734179

KMC Solutions IncTaguig, Manila, Philippines

9 days ago

Job description

The Retail Auditor is responsible for ensuring the accuracy integrity and compliance of inventory and financial data across retail operations. This role performs detailed audits of inventory cash handling practices POS transactions and store operational processes to detect discrepancies prevent losses and ensure adherence to company standards. The position works closely with Operations Finance Pricebook and Accounting teams to support effective inventory control and retail compliance across all locations.

Health Insurance / HMO
Enjoy unlimited MadMax Coffee
Diverse learning & growth opportunities
Accessible Cloud HR platform (Sprout)
Above standard leaves

Inventory Accuracy & Control

Conduct routine audits of inventory records to verify accuracy and compliance with company policies.

Perform scheduled and spot-check physical inventory counts across departments and store locations.

Reconcile physical inventory with POS sales data and investigate discrepancies or irregularities.

Manage and validate third-party physical inventory counts to ensure accuracy and completeness.

Monitor inventory levels and recommend adjustments to prevent stockouts overstocking and shrinkage.

Maintain and improve inventory management processes documentation and record keeping standards.

Retail Operations & Cash Handling Audits

Audit daily store paperwork to ensure accurate data entry and proper store closing procedures.

Review safe drop practices verify deposit accuracy and identify mishandling or incorrect bank credits.

Audit coin order processes to ensure proper authorization delivery and system entry.

Investigate cash shortages cash overage patterns and potential theft or system errors.

Monitor cash-on-hand controls and ensure compliance with cash handling procedures.

POS Payment and Financial Transaction Audits

Audit EBT transactions reconcile funding and resolve discrepancies or potential fraud.

Review credit card transactions reconciliation chargeback documentation and fraud prevention practices.

Ensure timely submission of required documents for chargeback disputes and UCL (Universal Chargeback Liability).

Verify transactional consistency between PDI POS and external systems (Chevron CardPointe etc.)

Specialty Category Audits

Review repair orders (ROs) and garage transactions to ensure proper processing closure and reconciliation.

Audit fee-based operations (e.g. ACH fee entries scratcher sales) for accuracy and compliance.

Investigate car wash operations for theft risks system malfunctions or unauthorized free washes.

Audit scratcher vending machines and inventory for discrepancies system defects or misuse.

Audit propane sales and physical inventory for shortages leaks or potential theft.

Compliance Training & Collaboration

Provide training and guidance to store and operations staff on proper inventory cash handling and compliance practices.

Partner with Operations Pricebook Finance and Accounting to ensure coordinated audit efforts and process consistency.

Support process improvements by sharing audit findings and recommending corrective actions. Reporting & Analysis

Prepare detailed audit reports highlighting discrepancies risks and trends.

Present findings and insights to management and recommend solutions to reduce losses and improve controls.

Track recurring issues and ensure follow-up on corrective actions.

Education and Work Experience

o Bachelor’s degree in Accounting Business Finance or related field.

o 2 years of experience in retail auditing inventory control or financial auditing.

o Experience in retail convenience store or multi-location operations strongly preferred.

Preferred Qualifications :

o Experience in retail real estate or energy industry

o Familiarity with lease administration software platforms

o Previous experience with contract lifecycle management systems

o Knowledge of commercial real estate lease structures

o Project management experience

Skill Set

o Strong analytical and problem-solving skills.

o High attention to detail and accuracy. o Working knowledge of POS systems inventory systems and Microsoft Office (Excel Word Outlook).

o Strong communication skills (verbal and written).

o Ability to work independently and collaboratively.

o Strong documentation and reporting skills.

o Ability to analyze large POS data sets for audit accuracy and reporting.

o Ability to maintain strict confidentiality when handling sensitive financial and operational data.

Employment Type : Full Time

Experience : years

Vacancy : 1