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Computer technicians Jobs in Philippines

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Computer technicians • Philippines

Last updated: 4 days ago

Network Engineer (Palo Alto Prisma SD-WAN & Fortinet)

outsource recruiterMetro Manila, Philippines
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Network Engineer (Palo Alto Prisma SD-WAN & Fortinet).AM - 5 PM MST (Time can be identified once hired).We're looking for an Network Engineer to provide Tier 2 network infrastructure environmen... Show more

AU Service Dispatch & Operations Administrator

run remoteMetro Manila, Metro Manila, Philippines

Service Dispatch & Operations Administrator,.Hey there! We're looking for a.Service & Operations Administrator.Sydney-based HVAC business providing residential and commercial air conditioning servi... Show more

Network Administrator (Fully Remote Philippines)

intelligent technical solutionsManila, Metro Manila, Philippines
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Join Intelligent Technical Solutions, a dynamic and growing company, as our Network Administrator.We're looking for a collaborative problem-solver with excellent customer service skills and a detai... Show more

Scheduling Coordinator

satellite officePasig, Metro Manila, Philippines

Do you thrive on solving the daily puzzle of who goes where, when, and why? This role puts you at the centre of a fast-moving maintenance operation — juggling calls, technicians, and subcontractors... Show more

Facilities Services Coordinator

i qorDasmarinas 02, Cavite, Philippines

Support preventive maintenance of MEPF (Mechanical, Electrical, Plumbing, Fire) systems.Coordinate with technicians and vendors for repairs (AC, lighting, furniture, electrical, plumbing, etc.Assis... Show more

Job Scheduler/Coordinator

d2bMetro Manila, PH
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Position : Job Scheduler/Coordinator.Working Hours : Australian Hours.Holidays : Public holidays in AU.A well-established, family-owned and operated fire protection and security systems business ba... Show more

IT L2 Leader

sgsMuntinlupa, NCR, PH

The L2 Leader is responsible for leading and supervising Level 2 (L2) operational activities within the IT Shared Services Center (IT SSC) scope, ensuring that service are delivered effectively, co... Show more

Nationwide Technician Supervisor

cartrackMakati, Metro Manila, Philippines

Do you take ownership, embrace challenges, and love problem-solving? Are you passionate, adaptable, and innovative?.We are a world-leading smart mobility SaaS company with over 2.Our teams are coll... Show more

Network Operations Center (NOC Engineer)

call tekCebu City, Cebu, PH
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We are seeking a skilled NOC Engineer to ensure 24/7 availability and performance of network infrastructure through monitoring, incident response, escalation management, and technical support while... Show more

Building Technicians / Multi-skilled Technicians (Davao)

savills philippinesDavao City, Davao del Sur, Philippines
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Savills Philippines is the leading full-service real estate solutions provider for local and multinational business locators.Building Technicians / Multi-skilled Technicians.Conduct regular inspect... Show more

Scada Technician (Saudi Arabia)

eram talentManila, Metro Manila, PH
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Eram Talent is seeking a skilled Scada Technician to join a prominent client in Saudi Arabia within the Oil & Gas industry.This role involves the installation, maintenance, and troubleshooting ... Show more

Customer Service Manager

remote va phNational Capital Region, Philippines
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Customer Service Manager – Remote | Philippines.We are looking for an experienced and customer-focused.The ideal candidate has excellent English communication skills, strong customer service abilit... Show more

Instrumentation Foreman

vito groupSta. Maria Bulacan, NCR, Philippines

Oversee and supervise instrumentation and control system operations to ensure reliable and efficient plant performance.Responsible for managing instrumentation technicians, troubleshooting and prev... Show more

Engineer I - Computer Systems

microchip technologyMphil 1, Philippines

Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere o... Show more

Biz Dev Specialist PH - Part Time

omni glassAngeles, PAM, ph

As the first point of contact for our customers, you will handle inbound inquiries, schedule appointments, provide service information, and ensure a seamless customer experience.This remote role re... Show more

Technician Scheduling Coordinator

pandrLegazpi City, ALB, ph

Technician Scheduling Coordinator.Technician Scheduling Coordinator.The role works closely with the Installation and Operations teams to ensure scheduled jobs are completed within business turnarou... Show more

Level 2 Support Technician

hire archiMetro Manila, Philippines
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MSP company operating in Florida, USA.The Level 2 Support Technician is responsible for resolving escalated technical issues that require in-depth troubleshooting, system administration, and infras... Show more

Service Technicians

grand canyon multi holdingsQuezon City, Metro Manila, Philippines
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With an active NC1 and NC2 Certifications.With an active Non-Professional or Professional Driver's license.At least 2-3 years of experience i n automotive repair and diagnostics.Preferably with exp... Show more

Senior Lead Dispatch Coordinator (IT) - #35296

manila recruitmentAlabang, Metro Manila, PH
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Our client is an IT solutions provider focused on supporting multinational companies operating in the Philippines.With extensive experience working with hundreds of clients across the US, UK, Austr... Show more

Sr. Process Engineer

knowlesLapu-Lapu City, Cebu, Philippines
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We are seeking a highly experienced.HHT assembly and sub‑assembly manufacturing.This role offers the opportunity to drive yield improvement, cost reduction, and technology‑driven manufacturing exce... Show more

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Network Engineer (Palo Alto Prisma SD-WAN & Fortinet)

Network Engineer (Palo Alto Prisma SD-WAN & Fortinet)

outsource recruiterMetro Manila, Philippines
30+ days ago
Job type
  • Quick Apply
Job description

Job title: Network Engineer (Palo Alto Prisma SD-WAN & Fortinet)

Type of employment: Full-time

Shift Schedule: 8 AM - 5 PM MST (Time can be identified once hired)

We're looking for an Network Engineer to provide Tier 2 network infrastructure environment support by resolving escalations from Tier 1, coordinating with Field Support Teams (FSTs) and ISPs, performing advanced troubleshooting/equipment swaps, and supporting new install turnups to keep customer networks reliable and performing.

About the Company:

The company is an IT network management provider founded in 2008, evolving from routing engineering and customer support into a holistic solution set focused on flexibility, capability, and agility for enterprise customers.

Objective of this role:

  • Provide reliable Tier 2 network infrastructure environment support to ensure stable client network operations
  • Support technicians and field teams during deployments, troubleshooting, and installation activities
  • Free up senior engineers for high-value client initiatives by providing dedicated operational support
  • Deliver high-quality troubleshooting, escalation handling, and incident resolution
  • Contribute to a highly accountable and solution-oriented engineering culture
  • Develop the ability to independently manage support activities and technician coordination within the first 6 months

Responsibilities:

Tier 2 Network Support

  • Act as the secondary escalation point for Tier 1 technicians and support queues
  • Troubleshoot network-related incidents involving routing, switching, VPNs, WAN connectivity, and firewall environments
  • Provide remote troubleshooting support via phone and remote access tools
  • Support break-fix activities and ensure timely issue resolution

Field Support Team (FST) Coordination

  • Collaborate with FSTs (ISPs, clients, CIS technicians) to ensure smooth check-ins and check-outs during support operations.

Break-Fix, Turnups, and Advanced Troubleshooting

  • Manage and resolve break-fix issues and oversee turnups of new installations.
  • Perform equipment swaps and advanced troubleshooting (remote access + limited configuration updates such as WAN IP changes).

Dispatch, Equipment Requests, and Billing Support

  • Submit dispatch requests for on-site support when required.
  • Handle equipment replacement requests for non-ISP equipment.
  • Identify and submit billing discrepancies for resolution.

Branch Test and Turnup

  • Take primary responsibility for turnup projects when assigned.
  • When not on turnups, operate as Tier 2 support with the same responsibilities and access as other Tier 2 technicians.

Required skills and qualifications:

  • 2+ years of experience in a Technical Support, Network Operations Center (NOC), or Network Support role.
  • Strong Managed Services Provider (MSP) background required.
  • Proven experience performing Tier 2+ network troubleshooting, including firewalls, VPNs, network/site outages, and connectivity issues.
  • Hands-on experience supporting Fortinet and Palo Alto Prisma SD-WAN environments.
  • Hands-on experience in Prisma SD-WAN firmware upgrades and device support (e.g., break/fix, hardware replacements).
  • Strong networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, routing, switching, and related protocols.
  • Familiarity with network technologies and protocols such as BGP, OSPF, SD-WAN, IPsec VPNs, and WAN troubleshooting.
  • Experience managing firewall policies, network appliances, and network security devices.
  • Experience supporting network infrastructure rather than PC or cloud-only environments.
  • Knowledge of network operations, incident response processes, and SLA-driven triage.
  • Experience with change management, production deployments, rollback planning, and firmware/patch management for network and security devices.
  • Ability to coordinate effectively with ISPs, vendors, remote users, and field technicians to resolve network issues.
  • Experience using remote access and network troubleshooting tools.
  • Strong communication and customer service skills, including phone-based troubleshooting and stakeholder communication.
  • Ability to work in a fast-paced environment while managing multiple priorities and escalations simultaneously.

Preferred skills and qualifications

  • Networking certifications such as Cisco CCNA, Fortinet NSE, CompTIA Network+, or similar.
  • Experience with SolarWinds or other network monitoring, visibility, and troubleshooting tools.
  • Experience supporting ISP cutovers, branch turn-up projects, and site deployments.
  • Exposure to Palo Alto, Zabbix, or similar networking platforms and monitoring solutions.
  • Experience creating and maintaining technical documentation, network diagrams, and installation guides using Visio, Draw.io, or similar tools.
  • Previous experience in Tier 2 or Tier 3 support environments.
  • Experience providing remote support and guidance to on-site field technicians.