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Management • Philippines

Last updated: 3 days ago
CSR-V - Order Management

CSR-V - Order Management

eClerxPhilippines
Accurately enter and validate customer orders in Salesforce and Citrix-based systems.Monitor order status and ensure timely fulfillment. Respond to customer inquiries via phone, email, or chat regar...Show moreLast updated: 21 days ago
Procure-to-Pay (P2P) Service Management Functional Lead – Accounts Payable

Procure-to-Pay (P2P) Service Management Functional Lead – Accounts Payable

WTWPhilippines
The Procure-to-Pay (P2P) Global Service Delivery Lead is responsible for overseeing the delivery and performance of outsourced procurement and accounts payable operations.The P2P Global Service Man...Show moreLast updated: 14 days ago
Clinical Data Manager

Clinical Data Manager

Everest Clinical Research Services IncPhilippines, undefined, PHL
Everest's global biometrics team is embarking on an exciting phase of growth and we are looking to expand operations to the Philippines. If you’re driven by data, eager to make a meaningful impact, ...Show moreLast updated: 30+ days ago
Customer Complaints Management Director

Customer Complaints Management Director

AXA GroupPHILIPPINES, PHILIPPINES
The Customer Complaints Management Director is responsible for overseeing end to end process of customer complaint resolution, ensuring a seamless customer-centric experience.This role involves dev...Show moreLast updated: 30+ days ago
SAP Materials Management-Consultant

SAP Materials Management-Consultant

DelawarePhilippines
SAP Materials Management-Consultant divider.Materials Management-Consultant","description" : "","identifier" : {"@type" : "PropertyValue","name" : "delaware","value" : "ce56f-f7cd-4e09-aa1b-bfff"},"datePoste...Show moreLast updated: 30+ days ago
MDM (Master Data Management) Technical Lead

MDM (Master Data Management) Technical Lead

HawodTech Solutions Inc.Philippines
Key responsibilities and tasks : .The MDM Tech Lead are responsible for helping their colleagues with the technical aspects of their jobs, such as coding and understanding technical requirements.A Te...Show moreLast updated: 30+ days ago
Remote Project Management Intern – Shoppeal Tech Pvt. Ltd

Remote Project Management Intern – Shoppeal Tech Pvt. Ltd

JobspaddyPhilippines
OPC) is a startup that provides IT services and career-relevant training for students.Sudhanshu Singh (CEO at Shoppeal tech), Shoppeal Tech has been recognized by Silicon India Startup City as one ...Show moreLast updated: 30+ days ago
Workforce Management Lead

Workforce Management Lead

TDCXPhilippines
At TDCX, we believe that every career move should propel you forward.Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible whe...Show moreLast updated: 30+ days ago
Ecommerce Case Management Specialist

Ecommerce Case Management Specialist

SnaphuntPhilippines
The Ecommerce Case Management Specialist will be responsible for managing customer inquiries and issues related to online orders. This role involves collaborating with various teams to ensure a seam...Show moreLast updated: 8 days ago
Local Consultancy : Immunization Information and Data Management (6 Months)

Local Consultancy : Immunization Information and Data Management (6 Months)

UnicefPhilippines
UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children.To help them fulfill their potential. Across 190 countries and territories, we work for every ch...Show moreLast updated: 3 days ago
Ecommerce Case Management Specialist

Ecommerce Case Management Specialist

VAME LTDPhilippines
The Ecommerce Case Management Specialist will be responsible for managing customer inquiries and issues related to online orders. This role involves collaborating with various teams to ensure a seam...Show moreLast updated: 8 days ago
Identity & Access Management (IAM) Engineer

Identity & Access Management (IAM) Engineer

World VisionPhilippines
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous pl...Show moreLast updated: 30+ days ago
Learning Management System Administrator (Temporary) Philippines

Learning Management System Administrator (Temporary) Philippines

TTECPhilippines
Your potential has a place here with TTEC’s award-winning employment experience.As a Learning Management System Administrator (Temporary) working remotely in The Philippines, you’ll be a part of br...Show moreLast updated: 30+ days ago
Key Account Management - Partner

Key Account Management - Partner

FICOWork from Home, Philippines
Join our world-class team today and fulfill your career potential!.At FICO, we are always looking for exceptional talent to drive our ambitious growth strategy. While we may not have an immediate op...Show moreLast updated: 12 days ago
Claims Management-San Pedro

Claims Management-San Pedro

LazadaPhilippines
Department : Supply Chain & Logistics Location : Philippines.The Claims Validation and Dispute Associate is responsible for verifying, validating, and resolving claims of LEX Operations.This role inv...Show moreLast updated: 30+ days ago
Senior Manager, Sales / Account Management - APAC

Senior Manager, Sales / Account Management - APAC

L3Harris TechnologiesPhilippines
We are seeking a highly skilled and motivated Senior Sales / Accounts Manager to join our dynamic team in Asia Pacific Region (APAC), focusing on North APAC including Japan, South Korea, Taiwan, Mong...Show moreLast updated: 12 days ago
Wealth Management - Process Manager I

Wealth Management - Process Manager I

JPMorgan Chase & Co.Philippines
Be part of a team who designs, develops, and delivers impactful learning initiatives that support training and knowledge needs. As an Associate Developer & Facilitator within the Wealth Management S...Show moreLast updated: 30+ days ago
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CSR-V - Order Management

CSR-V - Order Management

eClerxPhilippines
21 days ago
Job description

Key Responsibilities

  • Accurately enter and validate customer orders in Salesforce and Citrix-based systems.
  • Monitor order status and ensure timely fulfillment.
  • Respond to customer inquiries via phone, email, or chat regarding order status, product availability, and delivery timelines.
  • Resolve order-related issues promptly and professionally using Salesforce case management.
  • Collaborate with logistics, inventory, and operations teams to ensure seamless order flow.
  • Escalate complex issues through Salesforce workflows and Citrix tools when necessary.
  • Maintain accurate records of customer interactions and order details in Salesforce.
  • Generate reports on order status, delays, and customer feedback using CRM dashboards.
  • Adhere to company policies, service level agreements (SLAs), and quality standards.
  • Ensure compliance with data privacy and security guidelines.

Qualifications

  • High school diploma or equivalent; college degree preferred.
  • 1–2 years of experience in order management, customer service, or related field.
  • Proficiency in Salesforce CRM and Citrix-based tools.
  • Strong communication, multitasking, and problem-solving skills.