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Mis • Philippines

Last updated: 3 days ago

Client Ops Associate I - Billing Operations

JPMorgan Chase & Co.Metro Manila, National Capital Region, Philippines

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area?.As a Client Ops Associate I (Manager) within Billing Operations, you will own ti... Show more

Financial Analyst, GWAM FP&A

Company 81 - Manulife Data Services Inc.Quezon City

The position is accountable for providing accurate, timely, and relevant monthly, quarterly and annual financial data production, reporting, analysis, planning and forecasting to different stakehol... Show more

MIS Officer (Mortgage Sales)

EastWest BankMakati, Metro Manila, Philippines
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In this role you will be responsible for supporting the preparation, consolidation, and analysis of housing loan data and reports to aid business decision-making.Your role ensures accuracy of loan-... Show more

IT Audit Assistant Manager (SOC 2) | Makati

Our ClientsMakati City, Metro Manila, Philippines
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IT AUDIT ASSISTANT MANAGER (SOC 2).The IT Audit Assistant Manager is responsible for leading multiple engagement teams, working with a wide variety of clients to deliver professional services ... Show more

Assistant Manager - Processing - Middle Office Fins Data (HK)

HSBC Global Services LimitedQuezon, Nati, PH

Some careers shine brighter than others.If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential.Whether you want a career that could take you to the top, or... Show more

Chief Accountant

Monroe Consulting GroupCity of Taguig

The Controller / Chief Accountant is responsible for leading the overall financial control and accounting operations of the bank.This role ensures accurate and timely financial reporting, complianc... Show more

Chef De Partie (Japanese)

Filinvest GroupLapu-Lapu City, Cebu, Philippines
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FILINVEST COMPANY: Crimson Resort & Spa Mactan .Under the direct supervision of the Sous Chef, this position is responsible for coordinating, supervising, and.Kitchen, ensuring that the quality... Show more

Business Analyst

Questronix CorporationMandaluyong City, Metro Manila, PH
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Develop regular and adhoc business dashboards, reports, MIS that will help the business, operations and compliance managers monitor their key performance indicators against goals.Visualize, analyze... Show more

Analyst, Contact Center Communications

Travel + Leisure Co.Clark Freeport Zone, Pampanga, Philippines

Our dedicated associates help the company achieve its mission to put the world on vacation.Innovation and growth keep our work interesting and fun.Every day is a chance to learn something new and t... Show more

MIS Officer (Corporate Planning)

BDO LifeMandaluyong City, National Capital Region, PH

Philippines’ leading full-service bank, offering a wide range of financial and digital banking services.Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, an... Show more

IT Audit Assistant Manager (SOC 2) | Makati

HRTXMakati City, Metro Manila, Philippines
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IT ASSISTANT AUDIT MANAGER (SOC 2).The IT Assistant Audit Manager is responsible for leading multiple engagement teams, working with a wide variety of clients to deliver professional services and m... Show more

Account Executive (FSI)

SASManila, Philippines

Job Locations PH-Manila Requisition ID 20068738 Job Category Sales Travel Requirements Up to 25%.Through our software and services, we inspire customers around the world to transform data into inte... Show more

GDS Assurance - FAAS - Senior (EMEIA)

EYTaguig, PH

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.And we’re counting on your u... Show more

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Client Ops Associate I - Billing Operations

Client Ops Associate I - Billing Operations

JPMorgan Chase & Co.Metro Manila, National Capital Region, Philippines
15 days ago
Job description

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area?

As a Client Ops Associate I (Manager) within Billing Operations, you will own timely fee billing related setup, workflow case management and efficient closure of inquiries within standard level agreement raised by internal client services, relationship management teams and clients for fee billing invoices and billing agreements. The areas of focus will be across all Corporate & Investment Banking (CIB) product lines supported by Billing Operations such as Custody, Fund Accounting, Collateral, Depositary, etc. Your role will be key in driving toward the primary mission of Billing Operations which is accurate and timely bills for all clients.

Job Responsibilities:

  • Analyze client fee schedules and applying them in the billing platform accurately and timely
  • Coordinate with Revenue Management, Relationship Management, and Client Service to ensure invoices reflect agreed fee structures.
  • Identify new product price points not currently supported in Advantage and coordinating/testing new code development with the Billing Technology support team
  • Bill the client up to date and providing documentation to the Billing Production Manager for support in ongoing invoice production
  • Provide support to the Billing Services inquiry management team
  • Clear the Advantage suspense file and manage Management Information System (MIS) tasks.
  • Ability to be flexible, follow tight deadlines, organize and prioritize work
  • Escalate timely and work closely with your manager for anything that may result to an escalation or anything that is foreseen to result as one. This is to ensure that appropriate controls and stakeholder management take place as the issue progresses through resolution.
  • Perform thorough review of the set up cases assigned and complete these within a defined SLA. Assist your manager for any BAU-related metrics reporting
  • Review SOPs and updates through Change Management where necessary. Participate or lead process improvement initiatives aimed to reduce manual process or for improvement of client experience
  • Effectively partner with Risk Management to ensure adequate risk mitigation strategies are in place and followed.

Required qualifications, skills and capabilities

  • 7+ years of Operations, Financial/Banking/BPO industry, or Project Management experience
  • Must be proficient in Microsoft Office suite: Excel, PowerPoint and Word
  • Strong problem solving and solutions management competencies; displaying great analytical and problem-solving skills, stakeholder management, complaints/escalations handling
  • Ability to adapt to a Fast-paced environment – should have solid organizational and task management skills; ability to manage multiple and conflicting priorities in a Global environment
  • Ability to lead and direct projects and meetings; demonstrated abilities to influence and negotiate with peers and more senior professionals
  • Strong leadership skills, initiative, self-starter, and results oriented demeanor
  • Strategic thinker with ability to address future state requirements, forward thinking mindset
  • Ability to communicate and interact comfortably with senior management across a global environment
  • Ability to create partnerships across functional lines of business and subject matter experts

Preferred qualifications, skills and capabilities

  • Bachelor Degree - Accounting, Finance, Management, or Business preferred
  • Previous experience with Billing Operations, Securities Services Operations, Brokerage and/or Custody Operations a plus
  • Knowledge on Alteryx, Tableau, UiPath, SQL, MS Access a plus

Shift: Should be flexible to do APAC and EMEA hours (9am, 12nn, 2pm)