Mis • Philippines
At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle.This isn’t just a philosophy—it’s the foundation of who we are and what we do.Senior Workforce Analyst (Forecaster & Capacity Planne... Show more
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To work together with Sales Manager as per country strategy and General Industry Business Strategy so as to achieve the strategic figures in the planned budget as well as in the midterm plan of Str... Show more
At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle.This isn’t just a philosophy—it’s the foundation of who we are and what we do.Senior Workforce Analyst (Forecaster & Capacity Planne... Show more
Manage end-to-end WFM/MIS functions, including forecasting, capacity planning, scheduling, and real-time management.Monitor staffing, service levels, and operational performance to support business... Show more
Some careers shine brighter than others.If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential.Whether you want a career that could take you to the top, or... Show more
Develop regular and adhoc business dashboards, reports, MIS that will help the business, operations and compliance managers monitor their key performance indicators against goals.Visualize, analyze... Show more
Hybrid (Most of the time is WFH 4 to 6 days onsite per month).Required Educational Attainment:.With minimum of 2 years of College Education (No back subjects).Minimum of 6 months to 1 year MIS expe... Show more
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IT - SAP Applications Developer.FLB Corporate Center - Archbishop Reyes Ave, Cebu Business Park, Cebu City, Cebu 6000.Monday to Friday, 10:00pm to 7:00am.Woodgrain is one of the top millwork operat... Show more
At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn’t just a philosophy—it’s the foundation of who we are and what we do. As a Senior Workforce Analyst (Forecaster & Capacity Planner), you’ll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.
What You’ll Do:
●Manage the global seat allocation for agents.
●Consolidation of data across all programs.
●Analyzes gathered data and ensures utmost accuracy.
●Works with WFM Delivery, Operations and other Support groups on tasks pertaining to centralized reporting and seat capacity.
●Assist WFM Planner on new program sizing
What We’re Looking For:
●Minimum 2 years of experience in MIS/WFM role with basic understanding of scheduling, forecasting and capacity planning.
●Experience in extracting data from CMS and other reporting platforms.
●Experience in automating task/reports that are manual to reduce cycle time and defects.
●Advance user of G Suite Apps, Excel and other MS Office applications.
●Knowledge in VBA, SQL, macros, linked data, pivot chart and visualization tools.
●Experience in developing dashboards with useful visualization.
●Must have a good attendance record.
●Amenable to work onsite and graveyard shifts.
●Excellent time management and prioritization skills.
Why Join Us?
Head: Access to career development programs that help you grow professionally and personally.
Heart: Be part of a people-first culture that values your contributions and supports your aspirations.
Hustle: Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated.
At Ubiquity, we’re more than a workplace—we’re a community that’s invested in your success. If you’re ready to make an impact and grow with us, apply now and experience how we bring Head, Heart, and Hustle to life every day.
Apply today and start your journey with Ubiquity!
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