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Noc engineer Jobs in Philippines

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Noc engineer • Philippines

Last updated: 1 day ago
It Incident Manager

It Incident Manager

TaskusPhilippines, Philippines
As an NOC Incident Manager - Shift Lead, you will manage and maintain processes, staffing, and communication to support the NOC. You will also be responsible for the quality and integrity of the Inc...Show moreLast updated: 8 days ago
Customer Engineer / Applications Engineer

Customer Engineer / Applications Engineer

The Vito GroupPhilippines, Philippines
Job Description : Basic technical knowledge in Electronics, Pneumatic, & Electropneumatic aspect.Have knowledge on Process Engineering job function. Can assist in performing machine installation, set ...Show moreLast updated: 29 days ago
IT Engineer

IT Engineer

NetskopePhilippines
Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud...Show moreLast updated: 10 days ago
Subcontract Engineer

Subcontract Engineer

Career International - Fos Pte. Ltd.Philippines, Philippines
Work Schedule : Mon - Fri, 9am - 6pmLocation : Woodlands & TampinesDuration : Tentatively 1 year & RenewableSalary Structure : Basic + AWSResponsibilities : Familiar with the entire cost management and e...Show moreLast updated: 1 day ago
Level 1 (L1) Support Engineer – Network Monitoring

Level 1 (L1) Support Engineer – Network Monitoring

Thakral OnePhilippines, PH
Level 1 (L1) Support Engineer – Network Monitoring.Client’s Network Infrastructure team, you will be responsible for the front-line monitoring and support of network devices and systems.This role p...Show moreLast updated: 23 days ago
Automation Engineer

Automation Engineer

SnaphuntPhilippines
JOB RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO : .Design and deploy AI agents for : .Web scraping, filtering, and delivering vetted leads daily. Identifying all sources for lead generation for proj...Show moreLast updated: 20 days ago
Kaizen Engineer

Kaizen Engineer

First Sumiden Circuits Inc.Philippines, Philippines
Responsible for analysing, establishing, updating, implementing and monitoring of machine capability and capacity, production standard rates, work methods and plant layout to ensure smooth producti...Show moreLast updated: 3 days ago
Product Engineer

Product Engineer

DysonTechnology Campus,Philippines
At Dyson we are encouraged to think differently, challenge convention and be unafraid to make mistakes.Dyson offers a unique opportunity for talented individuals who wish to invent, design and deve...Show moreLast updated: 22 days ago
Tier 2 / NOC

Tier 2 / NOC

Staff4MePH
Quick Apply
NOC Support tasks include but are not limited to the following : .Reply to outage alerts that are generated by our monitoring server. Handling for these outages includes things such as contacting ISPs...Show moreLast updated: 30+ days ago
Infrastructure Engineer

Infrastructure Engineer

Direct Sourcing SolutionsPhilippines, Philippines
This role is only open for candidates that are legally allowed to work within the PhilippinesDSS is a leading provider of cutting-edge technology solutions, delivering transformative results for cl...Show moreLast updated: 16 days ago
Electrical Engineer

Electrical Engineer

Aboitiz FoodsPhilippines, Philippines
Performs preventive and corrective maintenance activities on Farm electrical system, process controllers and electrical equipment ensuring the efficient running and prolonged service life of the ma...Show moreLast updated: 30+ days ago
NOC Technician - Contractor

NOC Technician - Contractor

PEAKE Technology Partners, LLCPH
Quick Apply
PEAKE Technology Partners is a leader in Healthcare IT Support in Maryland, D.Our team of support engineers, security specialists, and consultants offer trusted technology solutions for healthcare ...Show moreLast updated: 30+ days ago
Electrical Engineer

Electrical Engineer

Gedi Construction Development CorporationPhilippines, Philippines
JOB RESPONSIBILITIES : Responsible for site survey and data collection for power transmission and transformation projects and new energy projects. Participating in and completing the preliminary progr...Show moreLast updated: 18 days ago
Project Engineer

Project Engineer

CohuPhilippines
Essential Functions / Major Responsibilities : .Lead cross functional team, including Design Engineers, Quality, Manufacturing, Technician, and Supply Chain, to achieve the deliverables.Create and / or ...Show moreLast updated: 22 days ago
Service Delivery Manager (Event Management Focused)

Service Delivery Manager (Event Management Focused)

Infohedge Technologies LlcPhilippines, Philippines
SHIFT - Sunday, Monday, Tuesday AND every other Saturday – 7 pm to 8 am ESTAbout UsThrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Mana...Show moreLast updated: 30+ days ago
Technical Dispatcher - Us Partners

Technical Dispatcher - Us Partners

Techno Global TeamPhilippines, Philippines
As our Technical Dispatcher, you are responsible for handling service requests.Ensure service and support are provided to customers at agreed levels and that high customer satisfaction levels are m...Show moreLast updated: 11 days ago
Electrical Engineer (Ips Engineer)

Electrical Engineer (Ips Engineer)

Aboitiz Power Corporation (Power)Philippines, Philippines
Mission Statement : To provide engineering expertise and support for the successful execution of IPS projects, ensuring technical accuracy and compliance with standards. Functions : Design, develop, and...Show moreLast updated: 16 days ago
Engineer

Engineer

Eco Savers Group Ventures Inc.Philippines, Philippines
We are looking for a skilled and detail-oriented Mechanical Engineer to join our team in the LPG industry.The successful candidate will be responsible for designing, maintaining, and improving mech...Show moreLast updated: 2 days ago
System Engineer

System Engineer

Hitachi RailPhilippines
Identify, define, control and manage system interfaces.Lead technical interface meetings and reporting about interface management. Lead interface discussions with technical teams and customer.Acquir...Show moreLast updated: 22 days ago
DevOps Engineer

DevOps Engineer

Descartes Systems GroupPhilippines, PH
Descartes Unites the People and Technology that Move the World.The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.By combinin...Show moreLast updated: 30+ days ago
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It Incident Manager

It Incident Manager

TaskusPhilippines, Philippines
8 days ago
Job description

As an NOC Incident Manager - Shift Lead, you will manage and maintain processes, staffing, and communication to support the NOC.

You will also be responsible for the quality and integrity of the Incident Management process.

You will be responsible for scheduling and assignment of technical staff to meet support needs.

  • Support the recruiting and selection process for the hiring and onboarding of new staff / s and ensuring that all necessary training is made available
  • Responsible for setting team goals and objectives; ensure that individual objectives are established and reviewed using the performance management process to recognize excellence and to address areas of improvement
  • Provide detailed reports of outages and network availability.

You will track and manage daily network performance reports and data to ensure, SLA, and NOC procedure adherence

  • You will also work with various internal departments to comply with company-wide initiatives.
  • You will manage and report key performance indicators, including average speed to answer, abandon rate, service level metrics, and other KPIs

  • Responsible with the coordination and reporting of Preventive Maintenance activities.
  • You will handle difficult customer inquiries and complaints referred by technicians.

    Tracking and driving to resolution escalations to the Technical Counterparts

  • You will hold monthly, semi-monthly, weekly meetings with staff, individually and as a group to review performance towards goals, customer news and needs, etc.
  • You will participate in weekly, semi-monthly, and monthly customer care calls, as required.

    In conjunction with the NOC Implementations team, develop new processes and determine division of responsibilities among teams

  • Maintain a team focused attitude and work towards creating a healthy, respectful atmosphere.
  • You will participate and / or be part of the NOC continuous improvement activities as defined

  • You will need to stay abreast of rapidly developing new technologies that will require support from the NOC team.
  • You also need to consistently exercise independent judgment and discretion in matters of significance.

    You need to be on-Call after hours for all issue guidance and escalations.

    Also, you must be able to work nights and weekends, variable schedule(s) as necessary

  • You will notify, dispatch, and escalate network faults and emergencies adhering to customer service agreements and operations procedures
  • Requirements
  • So, what is it we're looking for?

  • at least 3 years experience in Incident Management / NOC / IT Supervisory role
  • Degree in Computer Science, Electronics Engineering or equivalent work experience in an IT related field
  • Excellent verbal and writing communication skills has an accurate and excellent attention to detail
  • We need someone who's confident and goal oriented attitude with an ability to set and meet short and long-term objectives
  • Has the ability to work in a fast paced environment with dynamic priority evolution, the ability to adapt to changing conditions and plans with well-reasoned decisions as well as mínimal supervision
  • We need someone who has the ability to execute responsibilities with a high sense of urgency and a willingness to drive issues forward within established processes.
  • Can work under pressure to meet deadlines, ability to adapt to change.
  • Someone who has the ability to work well independently and in a team environment

  • Amenable to work in a shifting environment
  • About TaskUs :

    TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world's most innovative companies.

    Listed as one of Glassdoor's "100 Best Places to Work", USA Today's "Best Company Cultures" and "Best Companies for Women" by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do.

    TaskUs has been recognized as one of the Inc. "500 Fastest Growing Private Companies in America" for the past seven years consecutively.

    Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world's largest private equity firm, Blackstone.

    TaskUs currently has over 20,000 employees and offices across the U.S., Philippines, India, Taiwan, and Mexico.

    TaskUs, Inc. is an equal opportunity employer.

    To find out more visit

    If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

    TaskUs is an Equal Opportunity Employer