Qa • Philippines
Cartrack
Makati, Metro Manila, PH
About the job QA Specialist - Telesales (Metro Manila).We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Quality Analys...Show more
HCM Nexus Consulting
Taguig, Metro Manila, Philippines
We are seeking a detail-oriented and methodical.The role focuses on defining test strategies, executing test plans, and identifying issues in both existing systems and new releases.The ideal candid...Show more
MetroMart Technologies Inc.
Makati, Metro Manila, Philippines
Work with a dynamic team and efficient project management process.You're picky, driven, stubborn, and relentless.You have a knack for breaking things and then letting other people know how you did ...Show more
Qureos Inc
Philippines
We are building an AI-first product and engineering organization with rapid delivery cycles, a strong automation culture, and a modern TypeScript/Next.Test Automation Strategy & Architecture.Own an...Show more
EastWest Bank
Mandaluyong, NCR, Philippines
In this role, you will ensure the accurate and timely execution of quality assurance, compliance, and governance tasks within the Consumer Collections Group, helping the team meet SLAs for day-to-d...Show more
Likha-iT Inc.
Makati City, Metro Manila, Philippines
Detail-oriented? Always asking why? Begin your QA journey with us.As a QA Engineer, you're just starting out, but your curiosity and attention to detail set you apart.You'll test simple features, l...Show more
AECOM
Taguig City, PHL
At AECOM, we're delivering a better world.Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thr...Show more
Pronet Gaming
Manila, Philippines, USA
Gaming operators looking for platform solutions need an omni-channel turnkey provider that truly understands their needs, wants and challenges.That’s why the team at Pronet Gaming have been handpic...Show more
Octal Philippines Inc.
Taguig, Metro Manila, PH
Specialist in "Edge Case" scenarios (e.Ability to audit complex user flows from initial onboarding to final reporting.Skilled at identifying logic gaps in backend integrations and high-stakes finan...Show more
GECO Asia
Makati, Manila, Philippines
IT consultancy and digital transformation services provider headquartered in Singapore, with delivery centers across Southeast Asia.IT talent and next‑gen solutions in.AI, Blockchain, Cloud, and Da...Show more
EngageRocket
Anywhere, Anywhere, Philippines
EngageRocket is an employee feedback and analytics to action software providing HR tech solutions to companies around the region.Our long term vision is to build great workplaces with ‘people analy...Show more
eClerx
Muntinlupa City, Philippines
Review and validate billing transactions to ensure accuracy and compliance with client contracts and company policies.Perform quality checks on invoices, credit memos, and billing adjustments prior...Show more
RCG Global
Philippines
RCG IT Philippines is in need of.We are looking for highly-skilled individuals who are amenable to work on night shift and Temporary Work From Home, Hybrid or RTO set-up.Our offices in the Philippi...Show more
Testronic
Mandaluyong City, National Capital Region, PH
The L&D QA Training Specialist plays a critical role in strengthening the technical, behavioral, and professional capabilities of Testronic Manila’s Quality Assurance (QA) workforce.This role is re...Show more
Swak BPO Corp
Angeles City, Pampanga, Philippines
BPO centers in the Clark Freeport Zone.We pride ourselves on doing great work for our customers with professionalism, energy, and enthusiasm.Our work environment represents a culture of dedication,...Show more
DXC Technology
TAGUIG CITY,PHL
DXC Technology is a Fortune 500 Global IT Services Leader and is ranked at 152.Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most.We use t...Show more
Eastvantage
Taguig City, National Capital Region, PH
We are looking for a detail-oriented and dedicated QA Engineer to join our team in ensuring the quality and performance of our software products.The ideal candidate will have experience in testing ...Show more
Questronix Corporation
Lumban, Calabarzon, PH
Design and execute systems to check for issues.Perform and document risk analysis.Record test progress and results.Develop standards and procedures to determine product quality and release readines...Show more
Satellite Office
Taguig, Metro Manila, .PH
Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines.Our people work directly with international clients in roles that ...Show more
About the job QA Specialist - Telesales (Metro Manila)
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Quality Analyst Specialist - Telesales to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Responsibilities:
• Assess and rate inbound and outbound "sales" calls according to company quality standards.
• Collaborate with Team Lead and Trainer to communicate above standards results to agents and supervises them on a daily basis.
• Provide concise feedback with advisable reply and valuable action plan.
• Consolidate sales agents' QA scores and draft daily, weekly and monthly report.
• Provide consolidated feedback to managers and supervisors on a daily and weekly basis.
Requirements:
• Bachelor's Degree holder.
• A strong background in Sales /Telemarketing call audits, assessing and rating inbound and outbound calls according to company quality standards.
• Owns a deep understanding on Sales Metrics, Model and Structures.
• At least a year of experience in auditing sales calls and coaching agents.
• With Attention to Detail, Analytical Skills, Coaching Skills, Listening Skills and is Objective.
