Systems engineer • Philippines
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🌟 We're Hiring: Systems Engineer! 🌟
We are looking for an experienced and motivated Systems Engineer to join our ICT team! In this role, you will manage and maintain our Microsoft 365 environment, server infrastructure, endpoint security, and IT service management platforms. If you have strong technical expertise, a passion for IT infrastructure, and thrive in a dynamic environment, we'd love to hear from you!
📍 Location: Taguig, Philippines
⏰ Work Mode: Work from Office
💼 Role: Systems Engineer
🖥️ Manage and maintain Microsoft 365, Azure, Windows/Linux servers, and hybrid infrastructure.
🔐 Administer Microsoft Entra ID, Active Directory, Group Policies, and identity and access management solutions.
🛡️ Configure and manage endpoint security, device compliance, and security policies using Microsoft Intune and Sophos Endpoint Protection.
⚙️ Maintain and optimize Microsoft 365 licensing, user provisioning, onboarding, and offboarding processes.
🎫 Manage and enhance the Freshservice ITSM platform, including incident, service request, and change management workflows.
🚀 Develop PowerShell scripts and automation workflows to improve IT operations and reduce manual tasks.
📊 Monitor system performance, infrastructure availability, and application alerts using enterprise monitoring tools such as PRTG.
🔧 Provide Level 2/3 technical support and troubleshoot complex infrastructure and Microsoft 365 issues.
☁️ Support and maintain cloud and on-premises infrastructure in collaboration with the Development Team.
📋 Maintain technical documentation, backup strategies, and infrastructure security in compliance with ISO 27001 and PCI DSS standards.
🤝 Collaborate with the Network Engineer, Service Delivery, and Information Security teams to ensure reliable and secure IT operations.
✅ Minimum 5 years of experience in Systems Administration, Systems Engineering, or IT Infrastructure.
✅ Hands-on experience administering Microsoft 365 environments and managing Microsoft 365 licenses.
✅ Strong knowledge of Microsoft Intune, Microsoft Entra ID, Active Directory, and Azure Cloud.
✅ Experience administering Sophos Endpoint Protection.
✅ Experience with Freshservice or other IT Service Management (ITSM) platforms.
✅ Proficiency in PowerShell scripting and IT process automation.
✅ Experience with virtualization technologies such as Hyper-V or VMware.
✅ Strong experience installing, configuring, and troubleshooting Windows Server and Linux/Ubuntu environments.
✅ Familiarity with infrastructure monitoring tools such as PRTG.
✅ Understanding of ITIL processes, change management, and IT service delivery best practices.
✅ Experience supporting development teams and managing cloud and on-premises infrastructure.
✅ Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
✅ Good English communication skills, strong problem-solving abilities, and the ability to work under pressure.
⭐ Nice to Have: Microsoft 365 and Azure certifications, as well as knowledge of ISO 27001 and PCI DSS compliance requirements.
If you're passionate about building secure, reliable, and scalable IT infrastructure, we'd love to have you on our team!
Apply now and be part of our growing team!
