Talent.com

Tech Jobs in Philippines

Create a job alert for this search

Tech • Philippines

Last updated: 9 hours ago

Tech Helpdesk Team Head

BDO LifeMakati City, National Capital Region, PH

To lead and manage the Customer Contact Center’s charge in ensuring that its technical, technological, and system security requirements are met/executed/delivered.Handles and manages the day-to-day... Show more

Purchasing Manager - Global Telco Tech

MatchaTalentManila, Metro Manila, Philippines
Quick Apply

This role requires the candidate to work in .Our client is a global cloud communications and telecommunications technology company specializing in international SMS solutions, voice services, ... Show more

Senior Team Captain, Tech Support

BoldrTacloban City, Leyte, PH
Quick Apply

Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, uni... Show more

Outsystems Solutions Architect/Tech Lead

Xcellink Pte LtdManila, Metro Manila, PH
Quick Apply

XOME delivers comprehensive technology and workforce ICT solutions that drive innovation, efficiency, and growth.Our services span software development, infrastructure support, operations managemen... Show more

Tech/Systems Support Analyst

IQVIA Solutions Operations Center Phils., Inc (PH03)Taguig City, Metro Manila, Philippines

Provides first level support on workstations or for applications.Processes and provides first level support for technical assistance and resources from internal and/or external customers.Communicat... Show more

 • Promoted

Salesforce Tech Lead

RecruitNest ConsultingTaguig, Metro Manila, Philippines
Quick Apply

Position Type: Experienced - Lead/Manager.Employment Type: Full-Time, Permanent (Direct Hire).Work Setup & Location: Hybrid (1-2x onsite/week) - BGC, Taguig.Work Schedule: Weekdays; Mid Shift.I... Show more

AI Operations Tech Leader

Career Connect00, ph

As AI Ops Technical Leader, you drive the intelligent transformation of operations support.This player-coach role combines hands-on technical delivery, team leadership, and AI architecture governan... Show more

Cloud Tech Deployment Engineer

Globe23F The Globe Tower

The Cloud Technical Deployment Engineer is responsible for designing, deploying, and managing complex cloud infrastructure solutions to meet business and technical requirements.This role involves l... Show more

Tech Store Operations Lead

Our ClientsQuezon City, Metro Manila, Philippines
Quick Apply

We are looking for a Tech Store Operations Lead to manage day-to-day retail operations while leading a dynamic sales team.This role requires strong leadership skills and knowledge of technology pro... Show more

Senior Tech Support Specialist

TravelportManila, NCR, Philippines

SENIOR TECHNICAL ANALYST | Point of Sale Application Support| Global Customer Operations & Support | Philippines/Romania.Travel obsessed? Big tech fan? Hey, you’re in good company.If you want to be... Show more

Tech Lead - 7358

Cambridge University PressManila

We operate in a hybrid work environment, and we encourage applicants who are open to working in the office.Monday to Friday, PM to PM Manila time, overlaps with UK operating hours.We value transpar... Show more

Sr Tech. CNC Programmer (T3)

Raytheon TechnologiesPH-BTG-TANAUAN CITY-BQ ~ First Philippine Industrial Park ~ BLDG Q

PH-BTG-TANAUAN CITY-BQ4 ~ First Philippine Industrial Park ~ BLDG Q4

.OnsiteAt RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspire... Show more

Tech Expert

NCR CorporationCEBU CITY, PHL

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining.Combining a flexible, intelligent platform with end-to-end payments capabilities an... Show more

Field Tech Associate

NTT DATA ServicesBonifacio Global City, Taguig, 00, PH

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.... Show more

Senior Team Manager - Tech (Streaming)

SutherlandMandaluyong City, Metro Manila, Philippines

Content Protection Operations (CPro) teams, ensuring the accurate, timely, and compliant processing of copyright infringement and legal claims.This role provides strategic and operational leadershi... Show more

.NET CMS Tech Lead

MicroSourcingNCR, Philippines
Quick Apply

Discover your 100% YOU with MicroSourcing!.Work From Home | Day Shift.Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash... Show more

Director Tech, Japan

adidasTokyo, Toky, JP

Purpose & Overall Relevance for the Organization.Responsible for establishing and overseeing the organization’s approach to information systems, digital services, and associated technology, ens... Show more

Tech Lead | Retail Industry

HRTXMakati City, Metro Manila, Philippines
Quick Apply

Lead and mentor one or more software development teams while providing technical guidance and fostering a collaborative, high-performing environment.Design, develop, and implement scalable technolo... Show more

 • New!
This job offer is not available in your country.
Tech Helpdesk Team Head

Tech Helpdesk Team Head

BDO LifeMakati City, National Capital Region, PH
25 days ago
Job description

Job Summary:

To lead and manage the Customer Contact Center’s charge in ensuring that its technical, technological, and system security requirements are met/executed/delivered.

Duties & Responsibilities:

  • Handles and manages the day-to-day technical operations ensuring that the team's performance meet the agreed service levels and standards set by CCC and/or Bank.
  • Leads different technical activities as required by IT or CCC in coordination with CCC Tech Section Head, Technology & Support Unit Head, and/or CCC Management.
  • Manages the Tech Ops Officers handling BAU operations.
  • Coordinates regularly with CCC Technology Section Head and/or Technology & Support Unit Head on any technical-related activities and projects affecting CCC operations including updates.
  • Prepares necessary reports, presentations, and advisories notifying CCC Tech Section Head, CCC teams, and CCC Management of the risks and impact of any activities that might affect operations.
  • Review and analyze monthly the system availability and meet the desired percent availability.
  • Handles incident management effectively and recommends process improvements.
  • Monitor unit’s productivity levels and identify resource for allocation. • Monitor and review service requests and check all resolution done if within SLA.

Qualifications:

  • Graduate or with degree in Computer Science, Electronic Engineering, and/or technology related courses
  • With experience in technical support services for Contact Center in a managerial or supervisory position