Tech Jobs in Philippines

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Tech • Philippines

Last updated: 7 days ago

Tech Support Analyst - Makati

UnitedHealth GroupMakati, National Capital Region, PH

Senior Director Tech Support

UnitedHealth GroupMuntinlupa, Manila, PH

Tech Experience Associate I

Booth and Partners Pte LtdMakati, 00, ph

Started in 2013 by CEO Carmen Booth and Managing Director Jamie Booth with a vision to provide businesses from all around the world with their own full-time, first-rate offshore team in the Philipp... Show more

Outsystems Solutions Architect/Tech Lead

Xcellink Pte LtdManila, Metro Manila, PH

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XOME delivers comprehensive technology and workforce ICT solutions that drive innovation, efficiency, and growth.Our services span software development, infrastructure support, operations managemen... Show more

Tech Lead

First FocusAlabang, Metro Manila, PH

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A Tech Lead role where you’re trusted, challenged, and not buried under nonsense.We’re looking for a Tech Lead who can keep complex environments humming, clients smiling, and P1 incidents from turn... Show more

Tech Project Consultant

UnitedHealth GroupAlabang, National Capital Region, PH

AI Operations Tech Leader

Career Connect00, ph

As AI Ops Technical Leader, you drive the intelligent transformation of operations support.This player-coach role combines hands-on technical delivery, team leadership, and AI architecture governan... Show more

Staff Tech, Customer Svc

Raytheon TechnologiesPH-BTG-TANAUAN CITY-BQ ~ First Philippine Industrial Park ~ BLDG Q

PH-BTG-TANAUAN CITY-BQ4 ~ First Philippine Industrial Park ~ BLDG Q4.At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a differ... Show more

Tech Development Program Associate PHL

UnitedHealth GroupCebu City, Cebu, PH

Tech Support Analyst - Alabang

UnitedHealth GroupAlabang, National Capital Region, PH

Salesperson - Tech Services (Remote)

Mind FriendMetro Manila, PH

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Remote Salesperson – Tech Services.We are looking for a motivated and results-driven Remote Salesperson to join our growing tech services team.In this role, you will be responsible for finding new ... Show more

Tech Recruitment Coordinator - A32000

PearlMetro Manila, PH

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Human Resources / Recruiting Operations / AI & Technology.US Pacific Time (flexibility required).Philippines (PH), Latin America (LATAM), Anywhere remote.Pearl works with the top 1% of candidat... Show more

Application Support Specialist (Tech Support)

CartrackMakati, Metro Manila, PH

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We are a world-leading smart mobility SaaS company with over 2.Application Support Specialist.Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freed... Show more

Service Manager, Tech Service Management Operations

adidasTokyo, Toky, JP

The business expects reliable, best‑in‑class Infrastructure and Application support services, strong service management, and effective project delivery.Service Manager, Tech Service Management Oper... Show more

GDS Consulting_Finance Tech Anaplan Staff Consultant

EYTaguig, PH

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.And we’re counting on your u... Show more

Field Tech Associate

NTT DATA ServicesBonifacio Global City, Taguig, 00, PH

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.... Show more

Tech Project Consultant

UnitedHealth GroupTaguig, Manila, PH

Tech Specialist

NCR CorporationCEBU CITY, PHL

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining.Combining a flexible, intelligent platform with end-to-end payments capabilities an... Show more

BUILDING MAINTENANCE / PRODUCT TECH.

Wilcon Depot, Inc,Baliuag, Bulacan, Philippines

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The position is responsible for conducting general maintenance and repairs on facility equipment and property structures.They ensure that electrical, air-conditioning, and plumbing systems perform ... Show more

Tech & VFX Artist - Talent Pool (APAC)

SideManila, Metro Manila, PH

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Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world.Founded in 2009 and drawing o... Show more

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Tech Support Analyst - Makati

UnitedHealth GroupMakati, National Capital Region, PH

30+ days ago

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

Answer and resolve technical issues through calls that operates 24X7
Diagnose hardware, software, network connectivity issues including LAN, WAN, and VPN access in a Windows 10 environment, offering a variety of level 1 to 2 solutions over the phone
Troubleshoot product specific applications and corporate applications (MS Office Suite, Tableau, Rightfax, Enterprise supported browsers, Java Plug-ins etc.) with the use of a Knowledge Base and assign issues to the appropriate support group as needed
Proficiently manage the resolution of inbound technical contacts; balancing customer service, providing support, and issue resolution with the constraints of a call handle time goal
Effectively translate complex, technical concepts into easy-to-understand language to assist non-technically oriented customers
Demonstrate a highly developed sense of integrity and commitment to customer satisfaction
Accurately, quickly, and efficiently typing record all interactions with customers in an incident management tracking tool
Adhere to policies and procedures regarding the safeguarding of protected information, such as personal health information (PHI/PII) and access to corporate systems
Adhere to a solidly regimented schedule (start/end times, lunches, breaks, non-production time, etc.)
Meet or exceed statistical metrics regarding; ticket and contact quality, first call resolution, schedule adherence, and call handle time
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

Any course - Industrial Engineering/Management, Information Technology, Computer Science, Computer Engineering (preferred)
Highest Educational Attainment: Graduate of at least 4-year course
Total years of experience: 1+ years as a technical support representative or in a tech‑related role
Proven good communication skills

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.