Talent.com

Tech Jobs in Philippines

Create a job alert for this search

Tech • Philippines

Last updated: 5 days ago

Tech Helpdesk Team Head

BDO LifeMakati City, National Capital Region, PH

To lead and manage the Customer Contact Center’s charge in ensuring that its technical, technological, and system security requirements are met/executed/delivered.Handles and manages the day-to-day... Show more

Tech Lead / Senior Software Engineer

AvaloqMakati City, National Capital Region, Philippines

This position is best suited to a senior engineer who enjoys taking ownership of technical solutions and helping other engineers grow.What sets this position apart is: .It's about refining how... Show more

Market Administrator (Trading Tech Support Analyst)

LiquidnetManila

The TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidit... Show more

Sr. Tech. CNC Programmer

Raytheon TechnologiesPH-BTG-TANAUAN CITY-BQ ~ First Philippine Industrial Park ~ BLDG Q

PH-BTG-TANAUAN CITY-BQ4 ~ First Philippine Industrial Park ~ BLDG Q4.Responsible for programming all Engineering design data and convert to CNC program.Conversant in reading and understanding in En... Show more

Customer Service Representative (Tech)

Lancesoft APACDavao, Philippines
Quick Apply

Table" style="border-collapse:collapse; border:none"> <tbody> <tr style="height:15.At least 6 months CCE</p> </td> </tr> </tbody> </table&... Show more

Outsystems Solutions Architect/Tech Lead

Xcellink Pte LtdManila, Metro Manila, PH
Quick Apply

XOME delivers comprehensive technology and workforce ICT solutions that drive innovation, efficiency, and growth.Our services span software development, infrastructure support, operations managemen... Show more

Country Manager / Markup Editor / Legal Tech

AvvokaManila, Metro Manila, Philippines
Quick Apply

We build legal drafting technology for moments that matter - when the stakes are high, the documents are complex, and speed can't come at the cost of control.Our platform helps legal teams move fas... Show more

Assistant Tech, Logistics

Raytheon TechnologiesPH-BTG-TANAUAN CITY-BQ ~ First Philippine Industrial Park ~ BLDG Q

Stores/Shipping/Receiving Technicians responsible for receiving, safe storage and issuance of all items from/to supplier or customers including conduct of physical count and monitoring of productio... Show more

Tech Store Operations Lead

Our ClientsQuezon City, Metro Manila, Philippines
Quick Apply

We are looking for a Tech Store Operations Lead to manage day-to-day retail operations while leading a dynamic sales team.This role requires strong leadership skills and knowledge of technology pro... Show more

Tech Recruiter

HCM Nexus ConsultingMakati, Metro Manila, Philippines

We are looking for a skilled and resourceful.This role is responsible for managing full-cycle recruitmentfrom sourcing to onboardingfor roles in both.The ideal candidate brings strong sourcing stra... Show more

Tech Pack Designer

Remote VAMetro Manila, PH
Quick Apply

We are looking for a creative and detail-oriented Technical/Creative Designer with strong experience in Adobe Illustrator.The ideal candidate will be responsible for creating sketches, modifying de... Show more

Specialist Recruiter – Finance, Tech, or Marketing

Bamboo WorksManila, Metro Manila, PH
Quick Apply

We’re Hiring Recruiters (Finance, Marketing/Sales, Tech) Join Our Fast-Growing Talent Team Location: Remote (PH-based) Type: Part-Time or Full-Time Experience Level: Mid to Senior Focus Areas... Show more

Team Manager - Tech Sales - Shaw | Pooling

SutherlandMandaluyong City, Metro Manila, Philippines

Drive daily sales operations by setting clear goals, tracking team performance, and achieving outstanding results.Empower team members through training, mentoring, and skill development to help the... Show more

GDS Assurance - FS Tech Risk Experienced Staff

EYTaguig, PH

We’re looking for candidates at Staff level to join the leadership group of our EY-Technology Risk Team.This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the... Show more

Field Tech Associate

NTT DATA ServicesBonifacio Global City, Taguig, 00, PH

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.... Show more

GHL Tech Assistant

Scala Staffing, LLCAngeles City, PAM, ph

We are seeking a Technical Assistant to support a specialised AI-driven sales systems business.The role demands a strong grasp of artificial intelligence, automation tools, and sales infrastructure... Show more

Director Tech, Japan

adidasTokyo, Toky, JP

Purpose & Overall Relevance for the Organization.Responsible for establishing and overseeing the organization’s approach to information systems, digital services, and associated technology, ens... Show more

Purchasing Manager - Global Telco Tech

MatchaTalentQuezon City, Metro Manila, Philippines
Quick Apply

This role requires the candidate to work in .Our client is a global cloud communications and telecommunications technology company specializing in international SMS solutions, voice services, ... Show more

Tech & VFX Artist - Talent Pool (APAC)

SideManila, Metro Manila, PH
Quick Apply

Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world.Founded in 2009 and drawing o... Show more

This job offer is not available in your country.
Tech Helpdesk Team Head

Tech Helpdesk Team Head

BDO LifeMakati City, National Capital Region, PH
6 days ago
Job description

Job Summary:

To lead and manage the Customer Contact Center’s charge in ensuring that its technical, technological, and system security requirements are met/executed/delivered.

Duties & Responsibilities:

  • Handles and manages the day-to-day technical operations ensuring that the team's performance meet the agreed service levels and standards set by CCC and/or Bank.
  • Leads different technical activities as required by IT or CCC in coordination with CCC Tech Section Head, Technology & Support Unit Head, and/or CCC Management.
  • Manages the Tech Ops Officers handling BAU operations.
  • Coordinates regularly with CCC Technology Section Head and/or Technology & Support Unit Head on any technical-related activities and projects affecting CCC operations including updates.
  • Prepares necessary reports, presentations, and advisories notifying CCC Tech Section Head, CCC teams, and CCC Management of the risks and impact of any activities that might affect operations.
  • Review and analyze monthly the system availability and meet the desired percent availability.
  • Handles incident management effectively and recommends process improvements.
  • Monitor unit’s productivity levels and identify resource for allocation. • Monitor and review service requests and check all resolution done if within SLA.

Qualifications:

  • Graduate or with degree in Computer Science, Electronic Engineering, and/or technology related courses
  • With experience in technical support services for Contact Center in a managerial or supervisory position