Government Mandated Benefits- Opportunities for Career GrowthCOMPANY PROFILE:A global leader in customer service and technical support, providing solutions to enhance user experiences for home appliances and air conditioning systems. ...
QualificationsAt least 4 years’ work experience as a Technical Support Engineer, Desktop Support Engineer, ITHelp Desk Technician or similar role. Hands-on experience with Windows/Mac OS environmentsGood understanding of computer systems, mobile devices and other tech productsIT SPOC FOR MANILA -JDS...
Must be at least a bachelor's degree in computer science, electrical engineering, or a related field to become a technical support engineer With at least one (1) years of experience in Fire Alarm System. ...
As a Technical Support Engineer, prompt resolution of software issues is critical to reducing financial risks for clients and optimizing the value of our solutions. Provide advanced technical support via various channels, utilizing tools and expertise to analyze logs, traces, and packet captures for...
The Role: Technical Support Engineer This position will support customer inquiries related to product pre-sales and post-sales, service inquiries, and other requests within the defined Zone or Countries. Experience in technical support role advantage Must possess excellent skills in listening, expre...
Are you excited about making a name for yourself in the tech world and creating a lasting impact? Come join our international client as a Technical Support and open the door to endless global possibilities. Your dedication to these tasks will contribute significantly to delivering efficient and effe...
Possess strong technical skills preferably in a technical support or customer service role. Graduate of any IT courses or equivalent work experience as a Technical Support. Implement, troubleshoot and support the Five9 call center software solutions. Providing direct support to customers. ...
Provide expert technical support to resolve complex issues escalated from lower support tiers. In this role, you will be responsible for providing third-level technical support, troubleshooting complex issues, and collaborating with cross-functional teams to ensure the smooth operation of our system...
Implement, troubleshoot and support WFO applications integrated within a wide array of configurations and customer environments. Document technical issues, escalations and customer interactions within the CRM system. Work with Product Management and Engineering ensuring appropriate resolution. Exper...
Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative? The Role: Spanish Primary Technical Support We are actively recruiting and interviewing for our Technical bili...
Our US-based MSP client is seeking a motivated and skilled Technical Support Engineer (Level 3) to provide advanced support for their clients' IT infrastructure. Provide Level 3 technical support for Windows systems and Linux servers. Support and configure Fortinet networking equipment, ensuring opt...
Must be able to coordinate to Senior Technical Support Engineer and Team Leader any critical technical issues. Over-all responsible for the management, maintenance and provides technical support via onsite, phone, email and or remote on hardware and software issues, network diagnostic and repair. As...
Possess strong technical skills preferably in a technical support or customer service role. Graduate of any IT courses or equivalent work experience as a Technical Support. Implement, troubleshoot and support the Five9 call center software solutions. Providing direct support to customers. ...
Senior Technical Engineer PAS Support Advisor. The Senior Technical Engineer PAS Support Advisor. Your deliverables as a Senior Technical Engineer PAS Support Advisor’ will include, but are not limited to, the following:. Your deliverables as a Senior Technical Engineer PAS Support Advisor’ will inc...
As part of the Global Support and Maintenance group, the Support Engineer will be. Responsible for the technical support of the company’s products and solutions. Provide customer support, technical issues resolution and improvements within the agreed SLA,. Experience with global support organization...
Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with technical support issues or inquiries. An outstanding candidate will have previously been the “go-to” network engineer, system ad...
Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative? The Role: Spanish Technical Support Engineer We are actively recruiting and interviewing for future positions ...
We’re looking for a Technical Support Engineer who will provide advanced technical support to our growing web designers and professional customer base. If you are passionate about using your technical skills to solve customer issues, have proven knowledge of HTML/CSS/Javascript, and are looking to h...
Provide technical assistance to customers including diagnosis trouble analysis and inspection of units with relation to electronics and common rail system. Conducts troubleshooting and evaluation of product and quality related issues and provides documentation such as field service and technical rep...
The chosen candidates will have a chance to work with an experienced team of engineers to deliver expert technical support and services to our installed base worldwide. Providing technical support, consultation, and remote diagnostics on Emerson Reliability Solutions products/systems, including AMS ...
The purpose of IT Support Engineer (Tier 1) is to provide the first level of support to deliver quality service to customers and be able to meet or even exceed service or operational level agreement (SLA or OLA). Supporting one of our clients on site, the Tech Assist team delivers and supports techn...
The chosen candidates will have a chance to work with an experienced team of engineers to deliver expert technical support and services to our installed base worldwide. Providing technical support, consultation, and remote diagnostics on Emerson Reliability Solutions products/systems, including AMS ...
The Associate Technical Support Engineer (ATSE) plays a vital role as the first line of support for customers, assisting their technical support and IT teams with our contact center software solutions. Minimum 2 years' experience in technical support, specifically supporting Internet Service Provide...
As a Global Technical Support Engineer, you will provide system level pre & post-sales support for CIENA’s Customer base. This includes testing, troubleshooting and remote technical support for CIENA products. Provide remote technical support (via telephone or online) on identified CIENA products 24...
The chosen candidates will have a chance to work with an experienced team of engineers to deliver expert technical support and services to our installed base worldwide. Improving the capabilities and abilities of the technical support team in supporting any of the following applications within Emers...