Job descriptionProviding good client service to ensure client satisfactionAnswering client inquiries, dealing with complaints, and resolving issues as they ariseSchedule meetings, appointments, and / or conferencesEngage in establishing new guidelines, strategies, and proceduresMaintaining an organized and accessible filing systemPerforming data entry and providing the sales team with relevant informationAcknowledge clients by responding to emails, texts, and phone callsProcessing and coordinating clients' requests on timeReport clients' problems / concerns as necessaryUpdates all contact information for clientsCompiling all relevant reports