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Customer Service Assistant for Healthcare Account

Customer Service Assistant for Healthcare Account

MetacomAntipolo, Rizal, PH
30+ days ago
Job type
  • Full-time
Job description
  • Answer telephone promptly and in a polite and professional manner
  • Schedule appointment correctly - review appointment date, time, location, and provider name with caller.
  • Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable).
  • Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization