Family Assistant

Job Description

About the Client :

Redmint operates two urban wellness sanctuaries comprised of holistic wellness services, retail shopping of botanical skincare and herbal supplements, lifestyle events and a bespoke herbal bar –– modern wellness rooted in timeless holistic healing practices. Transform your well-being through the power of traditional medicine.

Position Summary

Redmint is seeking a highly organized and dedicated Family Assistant to provide personalized support in managing household tasks and daily family activities. This remote role involves a combination of administrative duties, personal errands, and household management to ensure the smooth operation of the family’s home life. The ideal candidate will be proactive, detail-oriented, and adaptable to the family's evolving needs.

The position supports a family that includes Pang, Helina (CEO of Redmint), and their three children (ages 15, 14, and 10). The Family Assistant will work remotely and report to the Executive Personal Assistant.

Responsibilities :

• Scheduling and Calendar Management : Manage family calendars, schedule appointments (medical, personal, educational), and coordinate extracurricular activities and travel arrangements.
• Childcare Support : Co-ordinate childcare needs, including school pick-up / drop-off driver assignments, homework, and engaging children in age-appropriate activities on school off days.
• Meal Orders : Assist with school meal ordering.
• Medical Co-ordination : Assist with prescriptions, appointments and lab tests, etc.
• Event Planning : Assist with the organization of family events, birthday parties, holidays, and social gatherings, etc.
• Administrative Tasks : Handle household administrative tasks such as paying bills, managing email, receipt filings, etc.
• Travel Coordination : Plan and arrange family vacations, including booking flights, accommodation, and activities.
• Research and special projects as assigned .  Duties can change from time to time as need.

Requirements

Benefits

What we offer :

Requirements

Prior experience as a Family Assistant, Personal Assistant, or in household management. A bachelor’s degree is required. Strong spoken and written English. Must maintain a high level of discretion and utmost respect for confidentiality and privacy. Strong organizational skills with the ability to multitask and prioritize effectively. Familiar with a family setup and is comfortable communicating with all family members and outside parties. Smart and efficient. Be able to follow up and close all loose ends. Excellent communication and interpersonal skills. Trustworthy and credible to own a task.