Your day-to-day activity :
Answering incoming calls from customers
Resolving customer inquiries / requests
Developing and maintaining accurate files
Ensuring customer requests is handled in an appropriate and timely manner
Utilizing various company and client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner
Qualifications :
Completed 2 years in College
No BPO experience required
Have good English communication skills
Have good customer service, multi-tasking, and problem-solving skills
Must be willing to work on-site and shifting schedule if needed
Job Type : Full-time
Pay : Up to Php27000 month
Call Center • Philippines, Philippines