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Fresher Friendly - Telco Account - Weekends Off
Orbit TeleservicesQuezon City, National Capital Region, PH30+ days ago
Job descriptionGood communication skills (oral and written) Willing to work onsite Willing to work on a shifting schedule HS / SHS Graduate (depending on the account) Must be currently residing within Metro Manila Must be 18 years old and above (legal age) College fresh graduates and undergraduates of any course are welcome to apply High school graduates (Old Curriculum) or SHS graduates (New Curriculum) accepted Applicants with or without call center experience are welcome to apply Paid training with full compensation Competitive salary and performance-based incentives HMO coverage and government-mandated benefits 13th Month Pay Career growth and learning opportunities Friendly and supportive work culture Accessible office location
We are hiring Customer Service Representatives for a Telecommunications (Telco) Account. This role is ideal for fresh graduates and first-time job seekers who want to build a career in the BPO industry. Paid training will be provided to help you succeed in handling customer interactions.
Key Responsibilities :
- Answer inbound calls to assist customers with inquiries regarding telco products, services, billing, and technical concerns.
- Provide accurate information and solutions while maintaining professionalism.
- Handle complaints and resolve customer issues efficiently.
- Ensure excellent customer experience in every interaction.
- Document customer interactions accurately using company systems.
Qualifications :
What We Offer :
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Fresher Friendly Off • Quezon City, National Capital Region, PH
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