Business Process and Innovations Lead

DEPARTMENT / FUNCTION : STRATEGIC MANAGEMENT

REPORTING TO : SENIOR MANAGER

1.0 JOB IDENTIFICATION

Position Title : Business Process and Innovation Lead

Department : Strategic Management

2.0 KEY ORGANIZATIONAL RELATIONSHIPS

Reports to : Senior Manager

Supervises : BPI Specialist

3.0 JOB OBJECTIVES

The role should manage the day-to-day planning and smooth operation of the BPI Team and offer innovative and efficient solutions.

4.0 DUTIES AND RESPONSIBILITIES

4.1. Project Management

• Liaise with different stakeholders for any projects
• Conceptualizes project idea and translates it into a process rationalization
• Handles process migrations and document creation / development
• Create tools to support efficient process migration
• Creates SOPs

4.2. Business Process and Improvement

4.3. Automation and Efficiency

4.4. Data Quality and Governance

4.5. Data Analysis and Reporting

4.6 Solution Implementation

EDUCATION AND QUALIFICATION

Transportation and communication allowance (fixed amount paid in the payroll)

2x a month company-paid for lunch

Eligibility for performance bonus for regular employees who have stayed with the company a minimum of 1 year. Average is at least 1 month's worth of salary

HMO with 2 qualified dependents

Work schedule : Monday to Friday 8 : 00 - 17 : 00