Telecommunication Billing Associates

Talent Outsourcing Channel Solutions' is seeking talented Telecommunication Billing Associates to join our dynamic team in Davao City, Davao del Sur. As a Telecommunication Billing Associate, you will be responsible for providing exceptional customer service and handling all aspects of telecommunication billing for our clients. This is a full-time position offering competitive compensation and benefits.

What you'll be doing

Accurately process and manage customer billing transactions for telecommunication services

Handle customer inquiries and complaints related to billing and account management

Ensure timely and efficient resolution of billing-related issues

Maintain detailed records and documentation of all billing activities

Collaborate with cross-functional teams to identify and implement process improvements

Adhere to company policies, procedures, and regulatory requirements

Provide exceptional customer service and build strong relationships with clients

What we're looking for

At least HS Grad (old curriculum) / SHS Grad | no experience required| billing & sales is a + factor

• Conversation skills, commitment (reason for applying, plans etc.)

Strong problem-solving and analytical skills to handle complex billing inquiries

Excellent communication and interpersonal skills to effectively interact with customers

Proficient in using various computer systems and software applications

Ability to work in a fast-paced, target-driven environment and meet deadlines

Commitment to delivering high-quality customer service and exceeding client expectations

Excellent attention to detail and accuracy in data entry and record-keeping

What we offer

Competitive salary and performance-based bonuses

Comprehensive health and wellness benefits package

Opportunities for professional development and career advancement

Supportive and collaborative work environment

Work-life balance initiatives, including flexible working arrangements