Job Description
This is a remote position.
Virtual Assistant – Administrative & Social Media Specialist
Part time - 20hours per week to start
Permanent Dayshift Work from Home
VA Rate : 6-7AUD per Hour
Position Overview : We seek an experienced and highly organized Virtual Assistant to handle administrative tasks and social media management. The ideal candidate will be detail-oriented, tech-savvy, and creative, capable of managing both business operations and digital marketing efforts. This role requires strong communication skills, initiative, and the ability to work independently.
Key Responsibilities :
Manage and respond to client emails, inquiries, and follow-ups.
Schedule appointments, manage calendars, and coordinate meetings.
Prepare business documents, reports, and templates.
Maintain organized digital records and files.
Conduct online research and compile data as needed.
Provide general administrative support to enhance business operations.
Create, schedule, and manage content for Facebook, Instagram, and TikTok.
Engage with followers, respond to messages and comments professionally.
Design eye-catching graphics and short videos using Canva or similar tools.
Track social media performance and provide engagement reports.
Stay updated on social media trends to boost brand awareness.
Requirements
Qualifications & Skills Required :
Preferred but Not Required :
Requirements
Requirements Key Selection Criteria At least 1-2yrs experience in a VA - administrative or operations role, ideally within healthcare or allied health. Knowledge of key funding streams including NDIS, TAC, DVA, Medicare, and Aged Care (e.g. Home Care Packages, CHSP). Excellent communication and interpersonal skills, with a client-focused approach. Strong organisational and time-management abilities. Ability to triage referrals, manage waitlists, and allocate clients based on clinical needs, service priorities, and clinician caseload capacity. Sound understanding of allied health services, especially occupational therapy, speech therapy, and physiotherapy, including common assessment and intervention types. Ability to handle sensitive information with discretion and maintain confidentiality. Proficiency in Microsoft Office, Google Workspace, and practice management systems (Splose). Ability to work both independently and as part of a collaborative team in a fast- paced environment.