Head of Engineeringtawk.to • Mabalacat, Pampanga, Philippines
Head of Engineering
tawk.to • Mabalacat, Pampanga, Philippines
1 day ago
Job descriptionLead, mentor, and scale engineering teams across multiple time zones (Malaysia, Egypt, Pakistan, Bangladesh, Latvia, and beyond). Build a culture of accountability, innovation, and collaboration within a remote‑first environment. Set and monitor performance standards and career growth paths for engineering managers and leads. Ensure effective communication, alignment, and collaboration across distributed teams. Hands‑on partnership with the CTO on technical architecture, from backend systems to APIs, frontend, and mobile apps. Strategic use of AI inside engineering (developer productivity, code analysis, automated QA) Champion world‑class Developer Experience (DX) by shaping tools, processes, documentation, and engineering workflows that enable fast, safe, and joyful development. Ensure reliability, uptime, and performance through proactive monitoring and optimization. Partner with DevOps to ensure scalability, cost efficiency, and operational resilience. Implement robust processes for development, CI / CD, testing, and deployment. Ensure security, compliance (SOC2, GDPR), and data‑protection standards are exceeded. Oversee delivery of product and infrastructure roadmaps, ensuring timely and high‑quality releases. Drive continuous improvement in velocity, quality, and operational efficiency. Partner with Product and Design to balance innovation with execution. Collaborate with Operations, HR, and Finance for resource planning, budgeting, and vendor management. 10+ years in software engineering, with at least 5+ years in engineering leadership roles. Proven experience leading distributed or global engineering teams. Proven experience managing high‑traffic, customer‑facing SaaS platforms. You understand the complexities of real‑time systems (messaging, streaming, notifications). Backend : Node.js / TypeScript, MongoDB, Elasticsearch, Kafka + Google Pub / Sub, Redis Frontend : Vue.js (admin dashboards and internal tools) Infrastructure : GCP + AWS, Kubernetes, high‑availability distributed systems Real‑time layer : WebSockets at massive scale, low‑latency event delivery Event‑driven architectures and message queues at scale Horizontal scaling of document / no‑SQL databases (MongoDB sharding, Elasticsearch clusters) Cost‑optimized cloud operations Modern SRE practices, observability, and chaos engineering Prior experience in SaaS, messaging, communications, or large‑scale web applications. Strong business acumen with an understanding of product‑led growth models. Passion for mentoring and developing technical leaders. Ability to thrive in a transparent, results‑driven culture. Leadership role with direct impact on a globally recognized product. Competitive salary Growth opportunities in a flat, high‑trust organization. Collaborative and transparent work culture with global exposure.
About Tawk.to
Tawk.to is the world's leading business messaging platform, enabling millions of businesses to communicate and engage with their customers in real time. We are a globally distributed, bootstrapped company with a simple mission — to help businesses meet their customers where they are.
As part of our continuous growth, we are seeking a Head of Engineering to lead and scale our global engineering function. This role requires a strategic leader with a strong technical foundation and a proven ability to build and lead high‑performing, distributed teams.
Role Overview
You will co‑own the entire technical direction of tawk.to with the CTO and be the ultimate owner of engineering execution, reliability, and velocity. You will oversee all engineering teams — including web, mobile, backend, DevOps, QA, and infrastructure — while partnering closely with Product, Design, and Operations to deliver exceptional product experiences to millions of users worldwide. This is a deeply technical, hands‑on leadership role : you will still dive into architecture discussions, review critical PRs, and be the incident commander during major incidents.
Key Responsibilities
1. Strategy & Technical Leadership
- Co‑define and drive the engineering vision in partnership with the CTO, ensuring alignment with product and business strategy.
- Lead the evolution of platform architecture to support global scalability, performance, and reliability.
- Translate product goals into actionable engineering plans and measurable outcomes.
2. Team Leadership & Development
3. Engineering Excellence
4. Execution & Delivery
5. Cross‑Functional Collaboration
Qualifications & Experience
Education :
Bachelor's or Master's in Computer Science, Software Engineering, or related field.
Experience & Background :
Technical Expertise :
Our primary stack includes :
We value deep experience with any similar high‑scale, real‑time stack (e.g., Go, Elixir, Java, .NET) as long as you’ve successfully led large Node.js or JavaScript‑heavy organizations before or can ramp extremely quickly.
Strong hands‑on background in :
Preferred Attributes :
What We Offer :
#J-18808-Ljbffr
Create a job alert for this search
Head Of Engineering • Mabalacat, Pampanga, Philippines
Related jobs
Remote Head of Engineering — Scale High-Impact Teams
Bet On Talent • Mabalacat, Pampanga, Philippines
A fast-paced online gaming company is seeking a senior engineering leader to build and mentor high-performing teams.The ideal candidate will have over 7 years of software engineering experience, pr...Show more
Last updated: 1 day ago • Promoted
Construction Management Lead - Pampanga / Tarlac
Filinvest Group • Mabalacat City, Pampanga, Philippines
Site Engineer (Construction Management Lead).Construction Management Projects Head / Manager in the implementation of Construction Management activities such as Time, Cost, Scope and Quality Manageme...Show more
Last updated: 30+ days ago • Promoted
Sales Officer (Subic)
HRTX • Subic, Zambales, Philippines
The Sales Executive is responsible for developing and executing individual sales action plans that align with the overall sales strategy, ensuring a targeted and effective approach to drive busines...Show more
Last updated: 30+ days ago • Promoted
Store Supervisor / Assistant Supervisor - Puregold NE Zulueta
MR DIY Philippines • Cabanatuan City, Nueva Ecija, Philippines
Bachelor's / College Degree in any field.Required language(s) : Filipino, English.Year(s) of working experience in Retail Industry.
Required Skill(s) : Excellent Organizational Skills, Leadership and Co...Show more
Last updated: 30+ days ago • Promoted
Warehouse Logistics Support Engineer
HRTX • Tarlac City, Tarlac, Philippines
Warehouse Logistics Support Engineer.Support the design, layout, and systems integration of warehouse logistics operations in a smart factory setting in North Luzon.
This role ensures efficient mate...Show more
Last updated: 30+ days ago • Promoted
Electrical Support Engineer (Manufacturing | Plant | North Luzon)
HRTX • San Fernando, Pampanga, Philippines
This includes overseeing systems such as power substations, electrical distribution networks, lighting, and equipment installations.
The role ensures that all installations comply with corporate sta...Show more
Last updated: 30+ days ago • Promoted
Head of Security (Fully Remote)
EXUS • Mabalacat, Pampanga, Philippines
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.EXUS launched its Financial Suite (EFS) in 2003 with the aim to support financial entities worldwide t...Show more
Last updated: 30+ days ago • Promoted
Head of Engineering
tawk.to • Angeles, Pampanga, Philippines
We are a globally distributed, bootstrapped company with a simple mission — to help businesses meet their customers where they are.
As part of our continuous growth, we are seeking a Head of Enginee...Show more
Last updated: 1 day ago • Promoted
Production Line Installation Engineer
HRTX • San Fernando, Pampanga, Philippines
This role will bee responsible for leading the end-to-end installation of production lines and associated machinery within the plant.
The role ensures all installation activities are aligned with co...Show more
Last updated: 30+ days ago • Promoted
Senior Specialist - Mechanical Engineer
Ajinomoto Philippines Corporation • Guiguinto, Bulacan, Philippines
Project management for machinery implementation for Stable Operation, Capacity Expansion, Automation.Identification of scope of work.
Arrangement of Installation work.Graduate of Mechanical Engineer...Show more
Last updated: 30+ days ago • Promoted
Head of Engineering
Bet On Talent • Mabalacat, Pampanga, Philippines
Remote from Europe (working hours : day time CET).Build and lead high-performing engineering teams (Backend, Frontend, DevOps, Internal Games), fostering a strong culture of quality, ownership, and ...Show more
Last updated: 1 day ago • Promoted
Electrical Support Engineer (Manufacturing | Plant | NorthLuzon)
HRTX • San Fernando, Pampanga, Philippines
This includes overseeing systems such as power substations, electrical distribution networks, lighting, and equipment installations.
The role ensures that all installations comply with corporate sta...Show more
Last updated: 30+ days ago • Promoted
Chief Technology Officer
Lewis Personnel Management • Angeles, Pampanga, Philippines
We are seeking an experienced CTO to lead the design, development, and evolution of our core technology platforms.This is a senior leadership role ideal for someone who thrives in a fast-growing, t...Show more
Last updated: 1 day ago • Promoted
Head of Account Management (Leadership Team Member)
Jane Town Recruitment Services • , Pampanga, Philippines, Pampanga, Philippines
Head of Account Management (Leadership Team Member).BPO Company located in Pampanga.This opportunity is for Direct Hire, send us your applications now and we\'ll be in touch shortly.Lead and manage...Show more
Last updated: 30+ days ago • Promoted
VP of Engineering - Scale Secure Platforms & Teams
Kody • San Jose, Tarlac, Philippines
A rapidly scaling technology company in the Philippines seeks an exceptional VP of Engineering to lead their technical organization.
This role involves defining the engineering vision, leading a hig...Show more
Last updated: 2 days ago • Promoted
Production Head
Hypertech Wire an Cable, Inc. • Guiguinto, Bulacan, PH
In charged with production planning, process control & manufacturing systems - Oversees the entire manufacturing process to ensure efficiency, quality, and timeliness - Handle reports on production...Show more
Last updated: 1 day ago • Promoted
General Accounting Supervisor
RecruitNest Consulting • Porac, Pampanga, Philippines
Position Type : Experienced - Officer / Supervisory.Employment Type : Full-Time; Open-ended Contract (Direct Hire).Work Setup & Location : Onsite - Porac, Pampanga.
Work Schedule : Mondays - Fridays, Day ...Show more
Last updated: 30+ days ago • Promoted
Automation & Digitalization Support Engineer
HRTX • Tarlac City, Tarlac, Philippines
Automation and Digitalization Support Engineer.Support the design and development of automation and digitalization systems for a fully automated smart factory in North Luzon.This role focuses on ev...Show more
Last updated: 30+ days ago • Promoted