Financial Customer Agent - Open to fresher / newbies - Quezon City

Sapient Global Services is Urgently Hiring : Customer Service Representatives (Financial Accounts)Join our dynamic team and help deliver exceptional service while building your career in a stable and rewarding environment.Responsibilities :

• Assist customers with inquiries about financial products and account concerns
• Handle sensitive information with professionalism and confidentiality
• Resolve billing issues, payment concerns, and account discrepancies
• Provide guidance on financial services and product knowledge
• Document all customer interactions accurately
• Collaborate with internal teams to enhance customer satisfactionQualifications :
• High school graduate or equivalent (college level / graduate preferred)
• Excellent English communication skills
• Detail-oriented with strong accuracy
• Customer-focused with strong problem-solving abilities
• Willing to work on shifting schedules, including weekends and holidays
• BPO experience in a financial account is a plus, but not requiredBe part of a growing team and enjoy work-life balance!Give us a ring or apply now — let’s talk about how we can help you grow!