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Billing Officer

Billing Officer

SGSMuntinlupa City, Metro Manila, PH
30+ days ago
Job description

Job Description

Primary Responsibilities :

  • The billing officer is responsible for accurate and timely invoicing according to the standard policies and best practices, ensuring SGS customer and contract requirements are always adhered to and a high level of service and communication is provided to internal and external customers.

Specific Responsibilities :

  • Ensure all sales orders are opened in a timely manner.
  • Complies with Internal Control System throughout the billing process.
  • Assist, coordinate and cooperate with business to ensure the quality and timing of invoicing.
  • Operate 3rd Party customer web portals.
  • Receive, analyse and issue credit note request in line with the approval process.
  • Sending, archiving and following up of invoices.
  • Monitor open sales orders daily.
  • Perform daily duties as outlined by the Billing Team Lead.
  • Assist in month end closing and internal / external audit requirements, providing all required documentation.
  • Make continuous improvement and innovation through investigation and recommendations to designated supervisor.
  • Reports and escalates any deviation or gaps in the process.
  • Ensure completion of deliverables and adherence to timelines.
  • Check the data input in the system to ensure accuracy of final bill.
  • Issue customer account statements periodically or whenever necessary.
  • Send reminders for payments and contact customers when assigned.
  • Update accounting records with new payments, balances, customer information etc.
  • Follow up on outstanding payments and answer customer queries.
  • Monitor all payments and prepare monthly billing reports.
  • Manage account balances and resolve inconsistencies.
  • Update accounting records with issued invoices, processed payments, new balances, and customer contact information.
  • Take on day-to-day administrative functions, as directed by Billing Team Lead.
  • Efficient and timely delivery of services.
  • Ensure customers are billed correctly for services offered.
  • Be compliant to all SGS QHSE and HR policies and procedures.
  • At all times, comply with SGS Code of Integrity and Professional Conduct.
  • Qualifications

  • University Degree in Finance / Accounting (desirable).
  • 1-4 years of Experience is required.
  • Experience in large volume processing – required.
  • Experience in Finance / Accounting – required.
  • Experience in billing in multiple entities and currencies – required.
  • Experience in billing in multiple business units with multiple profit centers and pricelists – required.
  • Knowledge of in-country and international invoicing requirements – required.
  • Experience in Oracle Order Management, Accounts Receivable and General Ledger (desirable).
  • Passion for customer service and identifies billing as a service.
  • Able to adapt quickly and demonstrate flexibility.
  • Focus on achieving results, continues improvement and innovation.