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Property Manager
Elevate and DelegatePH30+ days ago
Job type
- Full-time
- Quick Apply
Job descriptionExperience : Prior experience as a Virtual Assistant or in property management is preferred. Proficiency in Rent Manager software or a similar tool is highly desirable. Strong Communication Skills : Exceptional written and verbal communication skills with a professional and friendly tone. Technical Proficiency : Familiarity with DocuSign, Google Workspace, and phone systems. Organizational Skills : Strong attention to detail, time management, help to organize other co-workers and ability to prioritize tasks effectively. Customer Service : A proactive approach to providing excellent customer service and resolving tenant concerns. Client Relationship : You will be directly working with the client. This means that you will communicate with the client, provide services, and address any client-related matters independently. Payment : All payments for your services will be handled directly by the client. Elevate and Delegate is not involved in processing your payroll. Your salary will go directly to you. Vacation Leaves and Holidays : While we may have recommendations or guidelines regarding vacation leaves and holidays, the decision is entirely at the client's discretion. You are expected to align your schedule with the client's business needs and any specific policies or preferences they may have in this regard.
Our client provides affordable housing solutions for tenants with a focus on convenience, comfort, and outstanding service. We are seeking a dedicated Virtual Assistant to join our team and help manage tenant communications, billing coordination, and administrative tasks efficiently.
Responsibilities :
- Tenant Communications : Handle incoming calls and inquiries from tenants, addressing billing, maintenance, and general concerns with professionalism and clarity.
- Coordination with Billing Department : Collaborate with the billing department to ensure timely processing of payments, address tenant concerns, and manage account discrepancies.
- Rent Manager Proficiency : Use Rent Manager software (or a similar property management system) to track and update tenant information, process payments, and manage accounts.
- Document Management : Prepare and send documents for signatures using tools such as DocuSign and follow up as needed, track yearly licensing, vendor account and tax information.
- Follow-Ups : Conduct timely follow-ups on tenant requests, payments, or outstanding documentation.
- Administrative Support : Assist with scheduling, data entry, and organization of tenant files to ensure smooth operations and help with follow up for task completion for all management.
- Problem Resolution : Address tenant concerns in a professional and empathetic manner, escalating issues to management when necessary.
- Workday Management : Maintain availability for an eight-hour workday to manage communication, billing coordination, and administrative tasks effectively.
Requirements
Benefits
Salary : $1000 / month