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Full Time Customer Service Representative

Full Time Customer Service Representative

Bill Gosling OutsourcingManila 3WS 16th, Philippines
30+ days ago
Salary
₱24,000.00 monthly
Job type
  • Full-time
Job description

Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started!

Amazing organizations don't just happen! Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its flock win big.

We are currently hiring  Customer Service Representatives and Collections Agents  to add to our Team!

We accept walk-in candidates come and visit our  Recruitment Hub at 15F Two World Square, Upper Mckinley Hills, Taguig City.

WHY WORK WITH US

  • Get as much as of Php 24,000 ++ monthly
  • Competitive allowances and incentives
  • Performance based incentives
  • Night Differential Rate
  • HMO for you and your 2 dependents
  • Life Insurance package
  • Vacation and Sick time offs
  • Anniversary Leave
  • Birthday Leave
  • Emergency Loan Assistance
  • Dental Coverage
  • Wellness Activities and Mental Health Awareness
  • Monthly Engagement Activities (in office games, competitions and prizes)
  • Amazing work culture where you can learn and grow

YOU WILL :

  • Help customers with complaints and questions, give customers information about products and services
  • Ensure to deliver BGO and client metrics and expectations on a regular basis.
  • Ensure customer satisfaction and provide professional customer support
  • Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, client specific, and corporate guidelines
  • Engage with customers on all inbound / outbound calls, emails, and other channels of communication applicable and / or supports to update customer’s account information
  • Champion company core values and other company programs
  • Other duties as assigned

    • ABOUT YOU

  • You enjoy talking to people on the phone
  • You are empathetic, a good listener, and want to help others
  • Have a desire to grow and drive your career forward
  • for SHS Graduates must have at least 1 year BPO experience handling international account
  • 2nd year college undergraduate or Degree holders, no experience required