Customer Service Associate No Bpo Experience Needed

Accenture in the Philippines is currently looking for

• Customer Service Representatives
• who will be responsible in performing the following day-to-day tasks :
• Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
• Resolve problems and issues in a professional manner and engage with customers to identify additional needs
• Ensure that customers are fully satisfied with the service provided and are offered value for money to build client's reputation as a first-choice provider of media services
• Achieve challenging individual, team, and contact center targets
• What are we looking?
• Open to college graduates, college undergraduates and associate degree graduates
• Amenable to work in San Nicolas, Ilocos Norte
• Willing to go back on-site once recalled
• Good to have skills
• Experience in handling sales (inbound or outbound), collections, insurance, or travel account in any industry
• Join our high-performing team and enjoy these benefits
• Competitive salary package, company bonuses, and performance incentives
• Night differential
• Loyalty, Christmas gift, inclusion, and diversity benefits
• Paid sick and vacation leaves
• Expanded maternity leave up to 120 days
• HMO coverage (medical and dental) from day 1 of employment
• Life insurance
• Employee stock purchase plan
• Retirement plan
• Flexible working arrangements
• Accessible locations
• Healthy and encouraging work environment
• Career growth and promotion opportunities
• How to Apply?
• After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.
• Additional Information
• What we believe
• Terms and conditions apply

Schedule :