Join to apply for the Collections Legal Operations Manager role at GCash
Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!
Duties And Responsibilities
- Build and lead a high-performing Legal Operations Team focused on collections through litigation (such as small claims case filing).
- Manage external agencies handling a portion of the legal collections process, ensuring compliance and efficiency.
- Provide insights and develop strategies to improve legal collections success rates while ensuring compliance with local laws and regulations.
- Provide insights and make appropriate and fact-based decisions with available information when under pressure and / or adverse conditions to drive legal collections and process improvements.
- Oversee the legal collections process, including :
Identifying clients for case filing
Preparing and reviewing court-required documentsCoordinating with internal teams, legal counsel, courts, and external partnersEnsure all payments to court are properly filed, documented, and executed.Displays
Knowledgeable in Debt Collections through litigationDetail-oriented which supports project management and process improvement skillsIdentifies problems in meeting key performance indicators, resolve them to the satisfaction of the business objectivesContinually raises the standard of quality in the work of self and othersDelivers
Drive debt collections by Litigation by ensuring all documents and evidence are provided and all parties are informed and operationally efficientProvide timely direction on strategic changes within the business and help align the focus of resources to the sameImprove internal and external teams’ performance and support in career developmentQualifications
Bachelor's degree in any fieldAt least 5 years of experience in Collections and / or LitigationStrong leadership and coaching skillsExperience with project management is a plusExperience in FinTech and BNPL is a plusLicensed lawyer is a plusWhat We Offer
Opportunity for career growth and development in the #1 FinTech company in the country. Working with a dynamic and highly collaborative team who want to change the game. A company that values their people with highly competitive and flexible compensation and benefits package.
Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
Management and ManufacturingReferrals increase your chances of interviewing at GCash.
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