Manage and interpret both new and existing customer requirements – to understand, anticipate and practically meet their needs.- Offer customers a product or service that best satisfies their needs in terms of technical specification, quality, price, and delivery, for your range of products.- Provide pre-sales technical expertise and product education to new and existing customers.- Calculate accurate and competitive sales quotations and prepare tenders, proposals, designs and technical documents to meet customer deadlines.- Follow up quotations in a timely manner to secure profitable orders.- Negotiate contract terms and conditions to meet both customer and business needs.- Offer after-sales service and support to develop and grow long-term relationships with new and existing customers.- Build close relations with key suppliers to develop in-depth knowledge of your product range and to understand new product developments.- Solve customer problems in terms of technical solutions and design of custom-made products.- Analyze costs of sales, to be able to make informed pricing recommendations for core and new business opportunities, and propositions in emerging markets.- Prepare pricing and sales reports to contribute to the overall business strategy, including use of benchmarking to gauge market levels accurately.- Attend and actively contribute to Sales meetings to keep colleagues informed about customers and your product range.- Attending occasional site visits and customer meetings in order to provide technical expertise for your product range.- Maintain appropriate levels of sales literature, instruction manuals, certification booklets and evaluation reports for your product range.
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Electrical Engineer • Philippines, Philippines
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