Client Support & Project Coordinator

Job Description

This is a remote position.

Job Title : Client Support & Project Coordinator

Location : Remote (Philippines-Based)

Employment Type : Full-Time (long-term)

Work Hours : 8 : 00 AM – 5 : 00 PM PST (US Business Hours)

About the Role

We’re looking for a proactive and detail-oriented Client Support & Project Coordinator to join our remote team. In this role, you’ll support client communication, scheduling, and project coordination for a US-based business. This is a long-term opportunity for someone who is organized, resourceful, and confident handling both client-facing and administrative tasks.

Key Responsibilities

Manage daily emails, prioritize tasks, and draft professional responses

Schedule, confirm, and coordinate client appointments

Conduct qualification calls, gather project information, and follow up

Maintain calendars and assist in preparing proposals / quotes

Handle inbound and outbound client calls

Track leads and update Monday CRM with accuracy

Requirements

Requirements

Proven experience as a Virtual Assistant, Customer Support Specialist, or Project Coordinator

Strong written and verbal English communication skills

Comfortable making and receiving client calls

Excellent organizational skills and attention to detail

Tech-savvy and adaptable; able to learn new tools quickly

Familiarity with Monday CRM or similar project management tools (preferred)

Previous experience with US-based clients (preferred)

Benefits

Compensation & Benefits

Competitive pay (commensurate with experience)

Long-term, stable role with career growth opportunities

Remote work flexibility

Requirements

Requirements Proven experience as a Virtual Assistant, Customer Support Specialist, or Project Coordinator Strong written and verbal English communication skills Comfortable making and receiving client calls Excellent organizational skills and attention to detail Tech-savvy and adaptable; able to learn new tools quickly Familiarity with Monday CRM or similar project management tools (preferred) Previous experience with US-based clients (preferred)