Employment Type : Full-Time
Schedule : Graveyard
Salary Range : The salary will be customized according to their level of experience. Subject to evaluation.
Cebu / Baybay Site : Full Onsite
JOB DESCRIPTION :
This position will handle multiple projects and will allow the ideal candidate to undertake a variety of responsibilities, depending on client needs. This position requires someone with a keen eye for detail with consistent accuracy. S / he will communicate directly with US Clients.
RESPONSIBILITIES :
- Direct Client communication, and meeting various client demands
- Communicating with Amazon sellers via email or call
- Understanding all aspects of the projects including working with multiple departments,
maintaining, monitoring, and summarizing project progress
Effectively respond to client issues that arise through management reporting weekly and MonthlyUpdates internal tools like spreadsheetsRecommending improvements to current processesPerform other related duties as assignedESSENTIAL REQUIREMENTS :
Good knowledge of how to use the computer and navigate the internetStrong communication skills both verbally and in writingResourcefulness, detail-oriented, and highly organizedStrong multi-tasking skills and the ability to prioritize to quickly respond to clients and sellersDetail-oriented and highly organizedMust be proficient in Excel functions and shortcutsMust be able to work with minimal supervisionMust be adaptable and capable of observing frequent changes in internal and client proceduresA background in customer service is a plusAble to work the graveyard shiftExperience with third-party marketplaces (online commerce) is a plusFresh graduates are welcome to apply