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Community Support Associate (Fresh graduate)

Community Support Associate (Fresh graduate)

VIPTutorsCALABARZON, Cavite, PH
7 days ago
Job description
  • Job Requirements :
  • Experience in sales and / or marketing
  • Proven ability to manage multiple priorities / projects
  • Proficient in graphic design tools like Canva, an advantage
  • Strong English communication skills verbal and written
  • Strong commitment to company values and operating principles
  • Graduate of any 4-year course preferably Communications / Business related
  • With stable high-speed internet connection and own reliable laptop / computer capable of running multiple applications at the same time
  • Based in the Philippines
  • Responsibilities :
  • Booking Management
  • Facilitate end-to-end booking cycle from taking bookings from clients / students, understanding what each booking is meant to achieve and if the booking actually achieved the objective; matching the best tutor for the booking
  • Answer client / student enquiries about bookings or specific products, advise client / student on suitable tutors whose characteristics better meet the products' goal and client / student needs
  • Audit invoice and other tutor payment records for assigned case group ; maintain and audit invoice records of students
  • Sales & Marketing
  • Write content for product’s marketing materials, and do basic design work (brochure, poster, etc)
  • Support marketing efforts to promote products and services with the goal of growing monthly sales
  • Create and execute social media marketing strategies, including but not limited to content planning, posting, and engagement on platforms such as Facebook, YouTube, Instagram, and TikTok
  • Other tasks relevant to bookings and sales marketing may be assigned as needed

    • Terms & Conditions
    • Work Setup : Remote, reporting to Community Support Team Lead and / or VP for Operations / CEO

      Payment : starting offer up to 28k ; payment increase to 30k on fourth month

      Work Hours : Rotating schedule 9AM-6PM, 11AM-8PM, 12PM-9PM ; weekday off; based on business demands

      Contract length & type : one (1) year renewable overseas contract, independent contractor

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    Support Associate • CALABARZON, Cavite, PH

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