Remote Customer Service & Call Center Director (100+ Agents)

Manpower GeniusAngeles, Pampanga, Philippines

11 hours ago

Job description

A leading recruitment agency is seeking an Operations Director / Manager to lead a customer service and call center team. This fully remote role requires managing a large team and optimizing workflows to enhance customer satisfaction and retention. The ideal candidate will have significant experience in customer service leadership within DTC eCommerce and possess an MBA. This position offers competitive compensation along with flexible benefits.

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Call Center • Angeles, Pampanga, Philippines

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