Healthcare Claims Associate - US

Work Set-Up : ONSITE

Work Schedule : Nightshift schedule

Work Location : Onsite – Alabang Corporate Center

Salary : Php : 30,000 + 15% Night Diff + HMO Day 1 and 1 free dependent

Qualifications

• Bachelor’s Degree in any field.
• At least 2 years of experience in a Healthcare BPO environment.
• Proven experience handling inbound calls within a healthcare account.
• Familiarity with medical claims, eligibility verification, and denial management processes.
• Strong command of medical terminology.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Ability to work independently with minimal supervision.
• High level of accuracy, attention to detail, and organizational skills.
• Proficient in Microsoft Office and other computer application systems.

Job Summary

8 The ideal candidates will have a strong background in healthcare BPO operations, particularly in handling inbound calls related to medical claims, eligibility verification, and claim status updates.

Key Responsibilities