Customer Service Representative (Local Healthcare)

Minimum Qualifications

At least six months work experience in a Hospital / Clinic / Diagnostic Center / Customer Service, but not required

Excellent written and verbal communication (clear and articulate)

Computer literate

Willing to undergo training for telemedicine program

Amenable working on shifting schedule, holidays and weekends

Fresh graduates are encouraged to apply

Primary Responsibilities

• First to accept (receive) calls from patients and does proper triaging;
• Handles customer inquiries or any non-medical concerns within various channels;

Identifies and assesses customers’ needs to achieve client satisfaction.