Payment Application Representative I

Job Title : Payment Application Representative I

About the Client : Our client is a long-standing company that provides technology solutions to businesses across the U.S. They focus on making tech easier to manage by offering reliable support and practical services tailored to each client's needs. With decades of experience and a strong team of experts, they've built a reputation for helping organizations work smarter and more efficiently.

Overview : As a Payment Application Representative I, you will be responsible for the timely and accurate application of customer payments to accounts receivable. This entry-level position plays a key role in maintaining financial accuracy and providing excellent internal customer service to ensure efficient financial operations.

Responsibilities :

Apply customer payments to appropriate accounts and invoices in a timely and accurate manner

Research and resolve unidentified payments, short pays, overpayments, and misapplied cash

Reconcile daily cash receipts and ensure all discrepancies are resolved

Collaborate with the Accounts Receivable and Customer Service teams to resolve account issues

Maintain customer records by updating payment data and notations in the system

Assist in month-end closing procedures as needed

Generate and maintain reports related to cash application

Respond promptly to inquiries from internal departments regarding payment status and issues

Support continuous improvement initiatives within the department

Perform other administrative tasks and duties as assigned

Qualifications :

1+ year of experience in accounts receivable, payment processing, data entry, or a related financial role

Strong attention to detail and organizational skills

Basic understanding of accounting principles and practices

Proficient in Microsoft Office, particularly Excel

Ability to work independently and as part of a team

Effective written and verbal communication skills

Preferred :

Associates or Bachelors degree in Accounting, Finance, or related field

Experience with ERP systems (e.g., NetSuite, SAP, Oracle)

Familiarity with lockbox payments, ACH, credit card processing, and other electronic payment methods

Schedule : TBD

Setup : This is a remote (work-from-home) position open to candidates based anywhere in the Philippines.

Why Join STAFFVIRTUAL?

• Competitive compensation and benefits package

HMO coverage starting on Day 1 with free dependent coverage

De minimis and allowances

Paid time offs

Company-provided work setup (laptop, monitor, accessories)

Training, career growth, and global exposure

A collaborative and supportive team culture

If you're a motivated, client-focused professional who's ready to grow with a company that values people and performance, wed love to hear from you. Apply now and join our dynamic team at STAFFVIRTUAL!